Restaurant General Manager

Pebble Street Hospitality; Mumbai Suburban; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Pebble Street Hospitality is seeking an experienced Restaurant General Manager to lead daily operations, optimize service quality, and drive growth in a busy Mumbai area location.

The role requires 8–10 years in restaurant management, deep knowledge of operations, staff leadership, and a focus on guest satisfaction, efficiency, and compliance with health and safety standards. Competitive salary and growth opportunities offered.

Qualifications

• Proven experience as a Restaurant General Manager or similar role in the hospitality industry.
• Comprehensive understanding of restaurant operations and ability to lead and motivate a diverse team.
• Excellent problem-solving and decision‑making skills.
• Exceptional interpersonal and communication skills.
• Proficient in using restaurant management software and POS systems.
• Knowledge of health and safety regulations and ability to ensure compliance.
• Ability to work in a fast‑paced environment and handle multiple tasks.
• Bachelor's degree in Hospitality or related field is preferred.

Responsibilities

• Create and implement strategies to maximize sales and minimize costs.
• Ensure excellent customer service and satisfaction by maintaining high standards of quality and cleanliness.
• Recruit, train, and supervise restaurant staff, including hosting regular team meetings.
• Develop and maintain positive relationships with suppliers, vendors, and customers.
• Manage the restaurant's financial performance, including monitoring expenses and revenue.
• Implement and enforce health and safety regulations.
• Handle customer complaints and resolve issues in a professional and timely manner.
• Stay updated with industry trends and competition to drive innovation and business growth.
• Oversee the overall operations of the restaurant, including managing staff, inventory, and budget.

Skills

GM experience

Restaurant operations

Problem solving

Communication

POS systems

Health & safety

Multitasking

Bachelor's preferred (education)

Education

Bachelor's degree in Hospitality or related field

Job description

Position: Restaurant General Manager.

Experience: 8-10 years.

www.pebblestreet.in

JOB DESCRIPTION:

• Create and implement strategies to maximize sales and minimize costs.
• Ensure excellent customer service and satisfaction by maintaining high standards of quality and cleanliness.
• Recruit, train, and supervise restaurant staff, including hosting regular team meetings.
• Develop and maintain positive relationships with suppliers, vendors, and customers.
• Manage the restaurant's financial performance, including monitoring expenses and revenue.
• Implement and enforce health and safety regulations.
• Handle customer complaints and resolve issues in a professional and timely manner.
• Stay updated with industry trends and competition to drive innovation and business growth.
• Oversee the overall operations of the restaurant, including managing staff, inventory, and budget.

Qualifications & Skills:

• Proven experience as a Restaurant General Manager or similar role in the hospitality industry
• Comprehensive understanding of restaurant operations and ability to lead and motivate a diverse team
• Excellent problem-solving and decision‑making skills
• Exceptional interpersonal and communication skills
• Proficient in using restaurant management software and POS systems
• Knowledge of health and safety regulations and ability to ensure compliance
• Ability to work in a fast‑paced environment and handle multiple tasks
• Bachelor's degree in Hospitality or related field is preferred.