BlitzenX Solutions is looking for a highly organized and proactiveIT Resource Managerto oversee IT resource planning, project allocation, and operational efficiency. Reporting to theVice President, this individual will play a critical role in managing IT staff assignments, optimizing resource utilization, and ensuring seamless project execution. This role requires strong expertise inIT resource planning, project management, and operational administration, along with excellent problem-solving and communication skills.
Key Responsibilities:
IT Resource & Project Management
- Plan, manage, and execute IT projects usingAgile and Scrum methodologies.
- Conductdaily Scrum meetings, sprint planning, and retrospectivesto ensure project progress.
- Monitorproject timelines, budgets, and deliverablesto align with client requirements.
- Collaborate withsales, recruitment, and client teamsto allocate resources efficiently.
- Strategically manage bench resources to minimize idle time and optimize productivity.
- Ensure timely allocation of bench resources to active client projects.
- Maintainreal-time dashboardsfor resource availability and utilization tracking.
Knowledge & IT Operations Management
- Develop and maintain acentralized Knowledge Management System (KMS)for IT processes and documentation.
- Oversee IT technical support coordination, ensuring quick resolution of hardware, software, and network issues.
- Ensure adherence toIT security protocols, compliance standards, and best practices.
Reporting & Analytics
- Generate real-time reports onresource allocation, project performance, and client satisfaction.
- Use tools likePower BI and Excelfor data analysis and visualization.
- Provideperformance insights and recommendationsto senior leadership.
Recruitment & Client Engagement
- Work closely with recruitment teams to fulfill IT staffing needs for client projects.
- Build and maintain strong client relationships, ensuring resource alignment with project goals.
- Negotiate terms and finalize resource deployment contracts.
Administrative Responsibilities
- Overseetimesheet tracking, approval, and reporting, ensuring payroll accuracy.
- ManageIT vendor relationships, procurement, and inventoryfor hardware/software needs.
- Facilitateemployee onboarding, training programs, and policy compliance.
Required Skills & Qualifications:
Core IT Competencies
- Strong expertise inIT resource planning, allocation, and project execution.
- Hands-on experience withAgile/Scrum methodologiesand tools likeJIRA, Trello, MS Project.
- Proficiency inPower BI, Excel, and other reporting tools for analytics and insights.
Technical & Soft Skills
- Familiarity withIT project lifecycle managementandstaffing best practices.
- Strong problem-solving, stakeholder management, and decision-making abilities.
- Excellentcommunication, organization, and multitaskingskills.
Qualifications
- Bachelor's degree inInformation Technology, Business Administration, or a related field.
- 5+ yearsof experience inIT resource management, project management, or similar roles.
- Certifications inAgile, Scrum, or PMPare a plus.
What We Offer:
- Competitive salary and benefits.
- Professional growth opportunities in a fast-paced IT environment.
- Collaborative workplace culture with exposure to diverse challenges.