BlitzenX is building a high-performance workforce operating model to support rapid growth across our Guidewire and insurance technology business.
We are looking for a Resource Manager who will own resource allocation, workforce utilization, deployment, and capacity planning across our delivery organization.
This is an execution-heavy role. You will work closely with Delivery, Workforce Management, Recruiting, and Business Leadership to ensure the right person is in the right role at the right time .
What You Will Own
- Manage resource allocation across active and upcoming projects.
- Maintain a real-time view of workforce capacity, availability, demand, utilization, and bench.
- Match available resources to project and client requirements based on skills, experience, location, and availability.
- Identify upcoming resource gaps and initiate staffing actions early.
- Minimize bench time and maximize billable utilization.
- Coordinate internal resource movements between projects.
- Work with delivery leaders to forecast resource demand and capacity.
- Track project ramp-ups, ramp-downs, releases, and upcoming staffing requirements.
- Partner with recruiters to translate workforce demand into specific hiring requirements.
- Ensure new hires are aligned to appropriate opportunities and deployed quickly.
- Maintain accurate workforce and allocation data in WROS and other relevant systems.
- Build dashboards and reports covering utilization, bench, demand, supply, and deployment.
- Identify workforce risks before they become delivery or revenue problems.
- Establish and enforce a disciplined resource allocation process across the organization.
What Success Looks Like
You will be measured on business outcomes, including:
- Speed of deployment
- Resource allocation accuracy
- Demand vs. supply visibility
- Internal resource movement
- Time from worker joining to productive deployment
- Reduction in unplanned staffing gaps
- Quality and accuracy of workforce data
Your job is not to maintain a list of available employees.
Your job is to turn workforce capacity into productive, billable capacity.
What We're Looking For
- 4–7 years of experience in Resource Management, Workforce Management, Resource Allocation, or IT Services Operations .
- Experience managing resources in a technology services, IT services, consulting, or system integration environment.
- Strong understanding of utilization, bench management, project staffing, and capacity planning.
- Ability to work across multiple delivery teams and competing priorities.
- Strong analytical and Excel/data management skills.
- Experience with resource management systems, HRMS, ERP, or workforce management platforms.
- Strong communication and stakeholder management skills.
- Ability to operate with urgency and make decisions based on data.
- Experience working with technology skills such as Java, Guidewire, QA, Business Analysis, Cloud, or other enterprise technology capabilities is a strong advantage.
The Person We're Looking For
We are not looking for someone who waits for managers to tell them what to do.
We want someone who sees a staffing gap before it becomes a problem , understands the commercial impact of idle resources, and drives the organization toward action.
You should be:
- Data-driven
- Highly organized
- Persistent
- Operationally disciplined
- Comfortable challenging delivery leaders
- Comfortable working with senior leadership
- Strong at follow-through
- Focused on measurable outcomesWhy BlitzenX
BlitzenX is an insurance technology company focused on
Guidewire, insurance transformation, managed services, and AI-enabled delivery .
We are building a technology-enabled operating model where workforce intelligence, automation, and AI reduce dependency on manual processes and improve delivery economics.
The Resource Manager will play a critical role in building that operating model.