Resources Manager

DBiz.ai; Ernakulam; On-site; INR 2,800,000 - 5,200,000; Full time

Job summary

DBiz.ai is hiring a RMG Lead to own end-to-end resource management, optimise workforce utilisation, and partner with leadership to future-proof talent supply. You will drive demand and supply visibility, manage fulfilment lifecycle, and lead governance with delivery managers and HR/TA teams.

The role emphasizes workforce planning, analytics, and internal mobility programs, with direct exposure to senior leadership and cross-functional stakeholders.

Qualifications

• 8–12 years in Resource/Workforce Management in a 500+ employee IT services/org.
• Deep familiarity with IT delivery models and resourcing strategy.
• Strong JD-reading and role-matching ability.
• Advanced Excel and HRMS tools proficiency.
• Analytical mindset for transforming large workforce data into insights.
• Excellent communication, negotiation, and stakeholder influence.

Responsibilities

• Drive real-time visibility into open demands and talent supply.
• Own the fulfilment lifecycle from demand intake to deployment.
• Lead weekly/monthly resource reviews with delivery managers.
• Partner with Talent Acquisition to bridge gaps and meet SLA on time-to-fill.
• Design and refine RMG operating models, SLAs, and data hygiene.
• Build dashboards and MIS reports on utilisation, bench, demand coverage.
• Engage with VP/Director stakeholders and manage expectations.

Skills

Resource management

Workforce analytics

Stakeholder management

Excel expertise

Job matching

Negotiation

Communication

Internal mobility

Bench management

HRMS tools

Education

MBA or equivalent

Bachelor's degree required

Tools

HRMS systems

Job description

About the Role : The RMG Lead is a critical enabler of delivery excellence. You will own the resource management function end-to-end — ensuring seamless fulfilment of project demands, optimising workforce utilisation, and partnering with leadership to future-proof the organisation's talent supply.

Key Responsibilities:

1/ Demand & Supply Management

a/ Drive real-time visibility into open demands and available talent supply across all practices.

b/ Own the fulfilment lifecycle — from demand intake to deployment — including staffing, backfill, and internal mobility.

c/ Lead weekly and monthly resource review cadences with delivery managers and practice heads.

d/ Work closely with Talent Acquisition to bridge gaps that cannot be covered internally, and ensure SLA adherence on time-to-fill

a/ Own billable utilisation targets at the practice and BU level.

b/ Proactively identify bench risks, track ageing, and build action plans to redeploy or upskill idle resources.

c/ Partner with Learning & Development and Practice to align skilling programs to the forward demand pipeline.

d/ Ensure bench employees are engaged, career-pathed, and deployment-ready.

3/ Workforce Planning & Analytics

a/ Translate headcount, skills, and project pipeline data into actionable hiring and workforce plans.

b/ Build and maintain dashboards and MIS reports covering utilisation, bench status, demand coverage, attrition, and headcount trends.

c/ Present insights and recommendations to senior leadership on a regular cadence.

4/ Stakeholder Management

a/ Serve as the primary point of contact for delivery managers, BU heads, project leads, and HR/TA for all resource-related matters.

b/ Balance competing priorities across stakeholders, negotiate trade-offs transparently, and manage expectations proactively.

c/ Build trust with bench employees by understanding their aspirations and advocating for their growth and transitions.

5/ Governance, Process & Tools

a/ Design and continuously refine RMG operating models, workflows, and SLAs.

b/ Ensure data accuracy and hygiene across resource management systems.

c/Champion internal mobility programs and cross-skilling initiatives as strategic levers for demand fulfilment.

Required Skills & Qualifications

• 8–12 years of overall experience with at least 8 years in a Resource Management or Workforce Management role within an 500+ employee sized IT services, consulting, or technology organisation.


• Deep familiarity with IT delivery models (Time & Material, Fixed Price, Managed Services) and their direct impact on resourcing strategy.


• Strong technical acumen and JD-reading and role-matching ability.


• Strong command of resource management and HRMS tools; advanced Excel skills.


• Analytical mindset with the ability to synthesise large workforce datasets into clear, actionable insights.


• Excellent communication, negotiation, and influencing skills — comfortable engaging VP/Director-level stakeholders.


• Track record of designing and executing internal mobility and bench utilisation programs.


• MBA or equivalent postgraduate degree preferred; Bachelor's degree in any discipline is required

• 1/ High-visibility, high-impact position that sits at the crossroads of people strategy and business delivery.


• 2/ Direct line of sight to senior leadership, influence over how the organisation deploys its most important asset — its people


• 3/Fast growth trajectory for strong performers.


• 4/ Exposure to diverse technology domains and global clients.


• 5/ Competitive CTC, performance bonus, and health benefits.