Resident Manager

Accorhotel; New Delhi; On-site; INR 300,000 - 500,000; Full time

Job summary

Accor in Delhi invites applications for an entry-level Resident Manager role designed to grow with the hotel team. The position oversees hotel operations in the General Manager's absence, focusing on service quality, profitability, and staff development.

You will participate in strategic planning and contribute to delivering exceptional guest experiences. The role emphasizes hands-on leadership, budget awareness, and collaboration across departments to drive sustainable performance and guest

Qualifications

• Entry-level role with growth opportunities.

Responsibilities

• Act as the hotel in the absence of the General Manager.
• Manage hotel operations to maximize profitability and guest service quality.
• Develop and manage the department's annual and long-term goals.
• Ensure operations departments maximize revenue while controlling costs.
• Manage expenses and report financial information to the General Manager.
• Coach and develop staff, conduct performance evaluations, and resolve issues.
• Ensure compliance with corporate focus audits.
• Attend scheduled meetings and contribute with proper preparation.

Job description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.

• The Resident Manager is responsible for the hotel in the absence of the General Manager
• Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
• Develop, recommend, implement and manage the operational department’s annual and long term goals
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
• Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager
• Manages performance issues that arise within the operational departments, as well as train, develop, Coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
• Ensures optimal compliance with corporate focus audit
• Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.