Reservations & Revenue Manager

Shilton Hospitality Pvt Ltd; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Shilton Hospitality Pvt Ltd is seeking a Reservations & Revenue Manager for on-site work in Bengaluru. You will manage room and event reservations, optimize pricing and inventory, and oversee revenue reporting while coordinating with front office, sales, and operations to ensure rate integrity across all channels.

You will monitor demand trends, update rate plans, and manage OTA/direct platforms, while preparing forecasts and performance summaries to guide strategic revenue decisions.

Qualifications

• Strong Revenue Management and Revenue Analysis skills to optimize pricing, inventory, and performance across multiple properties.
• Solid Analytical Skills to interpret data, identify patterns, and support decision-making.
• Reservations expertise, including booking processes, channel management, and reservation systems usage.
• Effective Communication skills for coordinating with internal teams, partners, and guests.
• Experience with hotel PMS, CRS, and channel manager tools; familiarity with OTAs and distribution strategies.

Responsibilities

• Manage room and event reservations and optimize pricing/inventory across properties.
• Oversee daily revenue reporting and analysis to maximize occupancy and rate integrity.
• Coordinate with front office, sales and operations to ensure accurate bookings.
• Update rate plans and manage OTA and direct booking platforms.
• Prepare revenue forecasts and performance summaries for management.
• Handle guest/partner communication related to reservations, resolve booking issues.
• Support management in strategic revenue decisions.
• Monitor demand trends to inform pricing and distribution strategies.

Skills

Revenue management

Revenue analysis

Analytical skills

Reservations expertise

Communication skills

Education

Bachelor’s degree in Hospitality Management/Business

Tools

PMS

CRS

Channel Manager

Job description

Company Description

Shilton Hospitality Pvt Ltd is a diversified hospitality company operating business hotels, resto-bars, catering services, music festivals, and leisure resorts. The group offers guests a range of experiences from corporate stays and events to relaxed vacations and entertainment-focused venues. With a focus on service quality and guest satisfaction, Shilton Hospitality serves a broad mix of business and leisure travelers. The company provides opportunities for hospitality professionals to grow across multiple formats and functions within the industry.

Role Description

The Reservations & Revenue Manager is a full-time, on-site role based in the Greater Bengaluru Area. This role is responsible for managing room and event reservations, optimizing pricing and inventory across properties, and overseeing daily revenue reporting and analysis. The manager will coordinate with front office, sales, and operations teams to ensure accurate booking management, maximize occupancy, and maintain rate integrity across all distribution channels. Day-to-day tasks include monitoring demand trends, updating rate plans, managing online travel agency (OTA) and direct booking platforms, and preparing revenue forecasts and performance summaries. The role also involves handling guest and partner communication related to reservations, resolving booking issues, and supporting management in strategic revenue decisions.

Qualifications

• Candidates should possess strong Revenue Management and Revenue Analysis skills to optimize pricing, inventory, and overall performance across multiple properties.
• Candidates should possess solid Analytical Skills to interpret data, identify patterns, and support evidence-based decision-making.
• Candidates should possess Reservations expertise, including booking processes, channel management, and reservation systems usage.
• Candidates should possess effective Communication skills for coordinating with internal teams, partners, and guests.
• Experience with hotel PMS, CRS, and channel manager tools; familiarity with OTAs and distribution strategies is highly beneficial.
• Bachelor’s degree in Hospitality Management, Business, or a related field preferred, along with prior experience in reservations or revenue roles within the hospitality sector.
• Strong attention to detail, numerical aptitude, and the ability to work in a fast-paced, customer-focused environment.