Country Revenue and Reservations Manager

United Hospitality Management; Gurugram District; On-site; INR 2,000,000 - 5,200,000; Full time

Job summary

An international hotel management company is seeking a Country Revenue & Reservations Manager for India. This role involves leading revenue optimization strategies and managing reservations performance across multiple properties. The ideal candidate will have extensive hotel revenue management experience, strong analytical skills, and the ability to thrive in a fast-paced environment. Responsibilities include developing country-level revenue strategies, conducting revenue analysis, and overseeing reservations teams. This is a critical leadership position with an emphasis on revenue performance and distribution strategy.

Qualifications

• 6–10 years of hotel revenue management experience.
• Minimum 3–5 years in revenue leadership or cluster role.
• Experience managing multi-property revenue preferred.
• Strong analytical and data interpretation skills.
• Experience managing multi-property revenue preferred.
• Strong commercial acumen
• Advanced analytical capability
• Detail-oriented with strategic thinking ability
• Strong understanding of hotel KPIs
• Leadership and cross-functional collaboration skills
• Ability to thrive in a growing, fast-paced environment

Responsibilities

• Develop and execute country-level revenue strategies aligned with annual budgets.
• Drive improvements in ADR and occupancy percentage.
• Conduct daily, weekly, and monthly revenue analysis.
• Oversee centralized or property-level reservations teams.
• Prepare rolling forecasts and monthly revenue reports.
• Manage RMS, PMS, and channel managers; ensure rate integrity.
• Support pre-opening and expansion revenue planning.

Skills

Analytical skills

Data interpretation

Revenue management

Leadership skills

Commercial acumen

Channel management

Education

Bachelor’s degree in Hospitality, Finance, Business, or related field

Tools

RMS

PMS

Channel managers

Job description

Job Title: Country Revenue & Reservations Manager – India

About UHM

United Hospitality Management (UHM) is an international hotel management company with a growing presence across the Middle East, Europe, and India. As part of our India expansion strategy, we are building a strong commercial foundation to optimize revenue performance, distribution strategy, and centralized reservations management across our hotel portfolio.

Role Overview

The Country Revenue & Reservations Manager – India will lead the revenue optimization strategy and oversee reservations performance across all UHM properties in India.

This role is responsible for:

• Driving RevPAR, ADR, and occupancy growth
• Implementing pricing and inventory strategies
• Managing OTA and distribution channel performance
• Overseeing reservations processes and conversion efficiency

This is a highly analytical and commercially critical leadership role.

Key Responsibilities

• Develop and execute country-level revenue strategies aligned with annual budgets.
• Drive improvements in:
  • ADR (Average Daily Rate)
  • Occupancy %
• Conduct daily, weekly, and monthly revenue analysis.
• Lead forecasting processes and demand planning.
• Implement dynamic pricing strategies based on market demand.
• Manage rate loading, rate parity, and channel pricing consistency.
• Optimize room inventory allocation across distribution channels.
• Monitor competitor pricing and adjust strategy accordingly.
• Oversee performance of:
  • Brand website
  • Direct channels
  • Corporate contracted rates
• Reduce dependency on high-cost channels.
• Optimize channel mix for profitability, not just volume.

Reservations Leadership

• Oversee centralized or property-level reservations teams.
• Improve conversion ratios and reduce booking leakage.
• Monitor call quality, response times, and upselling effectiveness.
• Implement SOPs for reservations processes.

Forecasting & Reporting

• Prepare rolling forecasts and monthly revenue reports.
• Analyze booking pace, pickup trends, and cancellation patterns.
• Identify risks and opportunities early.
• Present performance insights to Country Leadership.

Systems & Tools Management

• Manage revenue systems and tools (RMS, PMS, channel managers).
• Ensure rate integrity across all platforms.
• Train property teams on revenue best practices.

Pre-Opening & Expansion Support

• Develop revenue strategies for new property launches.
• Build demand pipelines pre-opening.
• Support distribution setup and OTA activation.

Qualifications & Experience

• Bachelor’s degree in Hospitality, Finance, Business, or related field.
• 6–10 years of hotel revenue management experience.
• Minimum 3–5 years in revenue leadership or cluster role.
• Strong analytical and data interpretation skills.
• Experience managing multi-property revenue preferred.
• Strong commercial acumen
• Advanced analytical capability
• Detail-oriented with strategic thinking ability
• Strong understanding of hotel KPIs
• Leadership and cross-functional collaboration skills
• Ability to thrive in a growing, fast-paced environment