Require a Sales Executive in Mumbai

TestHiring; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

TestHiring, a smart online candidate evaluation platform, seeks a retail sales professional. You will greet customers, assess needs, and recommend products while driving sales targets. Responsibilities include billing, inventory coordination, and handling inquiries with a focus on customer satisfaction.

Knowledge of stainless steel or hardware domains is a plus. The role requires 2–6 years of relevant experience in retail sales and a graduate/undergraduate degree.

Qualifications

• Graduate or undergraduate in any discipline.
• 2–6 years of relevant retail sales experience.
• Experience in industries like hardware or building materials is a plus.
• Strong customer-handling and sales-conversion skills.
• Willingness to work towards sales targets.

Responsibilities

• Greet and assist customers in a professional and courteous manner.
• Understand customer requirements and recommend suitable products.
• Drive sales and achieve individual as well as assigned business targets.
• Handle billing, POS operations and cash transactions accurately.
• Monitor inventory levels and coordinate stock availability.
• Address customer queries, complaints and escalations effectively.
• Promote new products, offers and promotional activities.
• Maintain product display and ensure adherence to SOPs.
• Maintain customer records and prepare daily sales reports.

Skills

Customer handling

Sales conversion

Relationship building

Targets oriented

Education

Graduate / Undergraduate in any discipline

Job description

TestHiring is a smart online candidate evaluation platform designed for recruiters, HR teams, and hiring managers seeking efficiency, fairness, and accuracy in their hiring. With early screening via automated ranking and unbiased scoring, TestHiring helps identify top talent in less time

Join us at TestHiring to revolutionize how your hiring works—faster, fairer, and more cost-effective. Discover more on our Product, Features, and Resources pages, or explore our Blog for insights on skills-based recruitment.

Job Description

• Greet and assist customers in a professional and courteous manner.
  
• Understand customer requirements and recommend suitable products.
  
• Drive sales and achieve individual as well as assigned business targets.
  
• Handle billing, POS operations and cash transactions accurately, wherever applicable.
  
• Monitor inventory levels and coordinate with the concerned team regarding stock availability.
  
• Address customer queries, complaints and escalations effectively.
  
• Promote new products, offers and promotional activities.
  
• Maintain proper product display and ensure adherence to company policies and SOPs.
  
• Maintain customer records and prepare daily sales reports as required.
  
• Support sales operations and participate in promotional and customer engagement activities.
  
• Develop and maintain positive relationships with existing customers.
  
• Coordinate with internal teams to ensure timely availability of products and smooth customer service.
  
• Follow up on customer enquiries and potential sales opportunities.
  

Requirements

• Graduate / Undergraduate in any discipline.
  
• Candidates with relevant experience in retail sales will be preferred.
  

Preferred Candidate Profile

• 2–6 years of relevant experience in retail sales.
  
• Candidates from industries such as hardware, industrial products, building materials, engineering products, automotive, consumer durables, electronics, FMCG or other retail sectors may be considered.
  
• Candidates with experience in stainless steel products, fasteners, hardware or allied industrial products will have an added advantage.
  
• Strong customer-handling and sales-conversion skills.
  
• Candidates should be comfortable working towards sales targets.