Looking For Account Manager Client Servicing

The Best Services & Enterprise's; Ahmedabad District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

The Best Services & Enterprise's in Ahmedabad, India, seeks an Account Manager in Client Servicing to manage client relationships, understand needs, and deliver exceptional service. You will work closely with internal teams to ensure satisfaction and successful outcomes.

You will coordinate projects, provide regular status reports, resolve issues promptly, and explore upsell opportunities. This is a full-time role based in-office, requiring collaboration and proactive client engagement.

Qualifications

• 4 to 10 years of client servicing or account management experience.
• Proficient in CRM software and project management tools.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects with a proactive approach.

Responsibilities

• Build and maintain strong client relationships and understand business needs.
• Coordinate projects to meet timelines and deliverables.
• Provide regular updates and reports on status and performance.
• Address client inquiries promptly and ensure timely resolution.
• Identify upselling opportunities to drive growth.

Skills

Client Relationships

Communication

CRM Tools

Project Coordination

Education

Graduate

Job description

As an Account Manager in Client Servicing, you will be responsible for managing client relationships and ensuring their satisfaction with our services. Your role will focus on understanding client needs, addressing any concerns, and delivering exceptional service.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with clients by understanding their business needs and providing tailored solutions to ensure satisfaction.
• Project Coordination: Oversee project timelines and deliverables, ensuring that all client projects are executed smoothly and according to deadlines.
• Communication & Reporting: Serve as the main point of contact for clients, providing regular updates and reports on project status, performance metrics, and service improvements.
• Issue Resolution: Address any client inquiries or issues promptly, ensuring timely resolution and maintaining high levels of client trust and engagement.
• Business Development: Identify opportunities for upselling additional services or products to existing clients, driving growth for both the client and the company.

Required Skills and Expectations:

To be successful in this role, you should have 4 to 10 years of experience in client servicing or account management. Strong communication and interpersonal skills are essential, as you will be working closely with clients and internal teams. You should be adept at problem-solving and able to handle multiple projects simultaneously. A proactive approach to identifying client needs and opportunities is key. Familiarity with CRM software and project management tools will be beneficial. A positive attitude and a commitment to client satisfaction are crucial for this role.

• Experience

  4 - 10 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Account Manager Client Servicing

• Industry Type

  IT Services & Consulting

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office