Remote Xactimate Estimator & Claims Coordinator (Mitigation, Contents & Reconstruction)

4P Consulting Inc.; Dadri; Remote; INR 600,000 - 900,000; Full time

Job summary

4P Consulting Inc. is seeking a highly detailed, proactive Remote Xactimate Estimator & Claims Coordinator based in India.

You will create precise Xactimate estimates for Mitigation, Contents, and Reconstruction, convert LiDAR scans to sketches, and manage end-to-end communications with insurance adjusters and homeowners. The role requires 2+ years of Xactimate drafting experience, strong English communication, and knowledge of IICRC guidelines.

Qualifications

• 2+ years drafting Xactimate estimates (Level 1 or 2 certification is a plus).
• Solid understanding of IICRC S500/S520 guidelines, water mitigation equipment ratios, and construction trades.
• Demonstrated ability to translate LiDAR scans into accurate 2D/3D Xactimate sketches.
• Fluent written and spoken English; comfortable communicating with US insurance adjusters and customers.

Responsibilities

• Draft accurate Xactimate estimates for Mitigation, Contents, and Reconstruction.
• Convert LiDAR scans and plans into clean Xactimate room sketches.
• Apply regional price lists, labor minimums, and line-item components.
• Draft detailed supplements for hidden damage or scope changes.
• Submit estimates to insurance adjusters and follow up to obtain approvals.
• Track payments and carrier follow-ups for timely invoicing.
• Communicate scope, deductibles, and protocols to homeowners.

Skills

Xactimate Proficiency

IICRC S500/S520

Sketching Xactimate

English Communication

O&P & Claims

Tech Setup

Tools

LiDAR Modeling

Job description

Job Summary

We are a US-based property restoration contractor looking for a highly detailed, proactive, and experienced Remote Xactimate Estimator & Claims Coordinator based in India. In this role, you will be responsible for creating precise Xactimate estimates for Water/Fire/Mold Mitigation, Pack-Out/Contents, and Structural Reconstruction claims. You will also manage end-to-end communication and follow-ups with insurance adjusters and property owners to secure estimate approvals and timely invoice payments.

Key Responsibilities

1. Estimating & Sketching

• Xactimate Line Items: Write accurate, detailed, and defensible Xactimate estimates for Mitigation (water extraction, drying equipment, containment, mold remediation), Contents (pack-outs, cleaning, inventorying), and Reconstruction (framing, drywall, paint, flooring, trades).
• Lidar Floor Plans: Convert 3D LiDAR scans, photos, field scope sheets, and floor plans into clean Xactimate room sketches (including sloped ceilings, openings, and cabinet structures).
• Pricing & Price List Updates: Apply correct regional price lists, labor minimums, equipment pricing, and line-item components.
• Supplements: Draft detailed supplemental scopes when hidden damage or scope changes occur on site.

2. Claims Coordination & Adjuster Management

• Estimate Approvals: Submit completed estimates to insurance adjusters via email or carrier portals and aggressively follow up to obtain scope agreement.
• Negotiation & Justification: Defend line items, equipment counts, drying logs, and code-compliance requirements to adjusters.
• Payment Tracking: Follow up weekly with insurance carriers to ensure check issuance, mortgage endorsements, and claim payouts.

3. Customer Communication & Accounts Receivable

• Client Touchpoints: Communicate professionally with homeowners to keep them updated on scope submissions, adjuster approval status, and deductible payments.
• Collections: Follow up politely but firmly with property owners for final invoice payments and self-pay balances.
• Scope Clarifications: Explain scope limitations, content cleaning protocols, and insurance deductible responsibilities to customers.

Required Qualifications & Skills

• Xactimate Proficiency: Minimum 2+ years of hands-on experience drafting Xactimate estimates (Level 1 or Level 2 certification is a strong plus).
• Industry Knowledge: Solid understanding of IICRC S500/S520 guidelines, water mitigation equipment ratios (dehumidifiers, air movers, HEPA scrubbers), and general residential construction trades.
• Sketching Experience: Demonstrated ability to translate Lidar 3D models and point-cloud scans into accurate 2D/3D Xactimate sketches.
• Exceptional English Communication: Fluent written and spoken English. Must be comfortable making outbound calls to US insurance adjusters and customers via VoIP (RingCentral, OpenPhone, etc.).
• Financial & Claims Savvy: Understanding of O&P (Overhead & Profit), line-item justifications, depreciation, and carrier payment workflows.
• Technical Setup: High-speed internet connection, quiet work environment, active Xactimate license (or willingness to use company seat), and a reliable computer capable of running 3D modeling/rendering software.

Preferred / Nice-to-Have

• Experience with restoration management platforms (e.g., Dash).
• Experience handling contents/pack-out inventory software.