Remote - Collections Analyst

SANS Consulting; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SANS Consulting is seeking a Collections Analyst with 5+ years of AR experience focused on heavy collections to join our finance team in India. You will manage an assigned portfolio, review aging reports, contact customers on past-due invoices, and document all collection activities.

Collaboration with Sales, Billing, and Cash Applications is essential to resolve payment issues. You will also handle relationship management with advertisers to reduce DSOs, investigate billing disputes, generate

Qualifications

• 5+ years of AR experience with emphasis on heavy collections.
• Strong cash collections and dispute resolution background.
• Excellent verbal and written communication.
• Proactive, self-directed with ability to multitask.
• Experience with NetSuite or similar ERP system.
• Proficient in Excel and MS Office.

Responsibilities

• Collections: manage an assigned portfolio to ensure timely payments and reduce past-due balances; review aging reports and document activities.
• Relationship management: build and nurture advertiser relationships to reduce DSO and bad debt.
• Dispute resolution: investigate, document, and resolve billing disputes efficiently.
• Reporting: generate weekly aging reports with collection comments for management.
• Administrative tasks: process vendor setup forms and manage invoice uploads to Ariba, Zip, Coupa, and client portals.
• Compliance: support SOX initiatives and prepare schedules for external audits.

Skills

Collections

Cash collections

Dispute resolution

Analytical skills

Communication skills

MS Office

Excel

ERP experience

Time management

Multitasking

Tools

NetSuite

Job description

• Collections Focus: Managing an assigned portfolio of customer accounts to ensure timely payments, reduce past-due balances, and meet team collection goals. Daily responsibilities include reviewing aging reports, contacting customers regarding past-due invoices, following up on payment commitments, and documenting all account updates and collection activities. Additionally, the Collections Analyst will partner with Sales, Billing, and Cash Applications to resolve payment issues, elevate non-responsive accounts, flag invoice disputes/inquiries, and maintain accurate records.
• Relationship Management: Establishing and nurturing relationships with advertisers to ensure timely follow-ups and reduce Days Sales Outstanding (DSO) and bad debt.
• Dispute Resolution: Investigating, documenting, and resolving customer billing disputes efficiently.
• Reporting: Generating weekly aging reports with collection comments for management review.
• Administrative Tasks: Processing vendor setup forms and managing invoice uploads to third-party platforms such as Ariba, Zip, Coupa, and other client specific portals.
• Compliance: Supporting SOX initiatives and preparing schedules for external audits.

What We’re Looking For:

• 5+ years of work experience in Accounts Receivable, with emphasis on heavy collections.
• Strong background in cash collections and dispute resolution.
• Exceptional analytical and problem-solving skills.
• Excellent verbal and written communication skills with the ability to interact at all organizational levels.
• A proactive, self-directed approach with the ability to multitask, think creatively, and learn quickly in a fast-paced environment.
• Ability to prioritize day-to-day responsibilities while continuously meeting timelines and deadlines.
• Experience with NetSuite or a similar ERP system.
• Proficiency in Excel and MS Office.
• Ability to think innovatively, work independently with minimal supervision, be a team player, and contribute beyond the defined role as needed.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively to deliver results and meet expectations in a fast-paced environment.
• Ability to identify opportunities for process improvement and suggest solutions.
• Internally motivated to seek out answers, generate ideas, and learn quickly in a high-growth company.
• High degree of confidentiality, integrity, and judgment.