Relationship Officer Gold Loan

AU SMALL FINANCE BANK; Choutuppal; On-site; INR 300,000 - 540,000; Full time

Job summary

AU Small Finance Bank Limited in CHOUTUPPAL invites a Relationship Officer for Gold Loan to manage customer interactions, drive operational efficiency, and ensure compliance with banking standards.

The role requires 2 to 6 years in banking/financial services, travel may be required, and a willingness to work within standard banking hours, with experience in MS Office and CRM tools.

Qualifications

• Banking/financial services experience preferred.
• Must have strong communication and customer orientation.
• Knowledge of regulatory norms and recovery procedures is desirable.

Responsibilities

• Manage relationship officer gold loan operations and customer interactions.
• Support team initiatives, training, and reporting.

Skills

MS Office

CRM tools

Negotiation

Job description

Job Description:

Group Company: AU Small Finance Bank Limited

Designation: Relationship Officer Gold Loan

Office Location: CHOUTUPPAL Choutuppal

Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.

Primary Responsibilities

• Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.

Additional Responsibilities

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience

• Industry: Banking/Financial Services
• Role: Relationship Officer Gold Loan
• Years of experience: 2 to 6

Key Performance Indicators

Customer satisfaction, recovery rate, compliance adherence

Required Competencies

Communication, Analytical Thinking, Customer Orientation

Required Knowledge

Banking products, regulatory norms, recovery procedures

Required Skills

MS Office, CRM tools, negotiation

Required Abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details

Branch/Field/Operations Office

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other Details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: