Relationship Officer

Corpzop; Rohtas; On-site; INR 360,000 - 440,000; Full time

Job summary

Corpzop in Dehri, Bihar is seeking a Relationship Officer to handle retail banking operations and grow customer relationships at the Dehri branch.

The role involves promoting banking products, meeting targets, and delivering strong customer service within banking hours. A bachelor’s degree with 6+ months sales experience is preferred, with travel as needed.

Qualifications

• Bachelors degree with Minimum of 6+ months of experience in retail sector or related field.
• Knowledge of sales and customer service skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and maintain relationships with existing and potential customers.
• Promote and sell banking products and services to Dehri customers as per requirement.
• Achieve assigned targets and contribute to the growth of the business.
• Provide excellent customer service and resolve customer complaints in - timely manner at branch.
• Collect and analyse customer feedback to improve the overall branch quality of service.
• Maintain accurate records of Dehri customer interactions and sales activities.
• Collaborate with other team to ensure smooth operations and customer satisfaction.
• Stay updated with banking products and services, industry trends, and regulatory requirements.

Skills

Retail Banking

Customer Relationship Management

Sales

CASA

Insurance

Credit Card

Mutual Funds

Loans

Relationship Management

Education

Bachelor's degree

Job description

Job Summary

We are looking for Relationship Officer to handle Retail Banking operations at Dehri branch, with that you are also responsible to manage customer relationships and promoting banking products and services to the client.

Job Details

Post: Relationship Officer

Location: Dehri, Bihar

Up to 4.00 LPA

Time: Banking Hours

Experience: 6+ Month Sales Background

Responsibilities

• Develop and maintain relationships with existing and potential customers.
• Promote and sell banking products and services to Dehri customers as per requirement.
• Achieve assigned targets and contribute to the growth of the business.
• Provide excellent customer service and resolve customer complaints in - timely manner at branch.
• Collect and analyse customer feedback to improve the overall branch quality of service.
• Maintain accurate records of Dehri customer interactions and sales activities.
• Collaborate with other team to ensure smooth operations and customer satisfaction.
• Stay updated with banking products and services, industry trends, and regulatory requirements.

Requirements

• Bachelors degree with Minimum of 6+ months of experience in retail sector or related field.
• Knowledge of sales and customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of - team.
• Knowledge of banking products and services - like CASA, Insurance, Credit Card, MF, Loans etc.
• High level of integrity and ethical behavior.
• Willingness to work flexible hours and travel as required.

Key Skills

• Retail Banking
• Customer Relationship Management
• Sales
• CASA
• Insurance
• Credit Card
• Mutual Funds
• Loans
• Relationship Management