Relationship Manager | Software sales

Petpooja; Jalandhar, Amritsar, Haridwar; Hybrid; INR 500,000 - 800,000; Full time

Job summary

Petpooja is seeking an Enterprise & B2B Sales professional to drive adoption of the Petpooja Restaurant Billing Platform and VAS. You will generate leads, onboard restaurants, and build strong owner relationships to tailor solutions and close contracts.

Field visits, events, and local marketing will boost brand visibility while you own sales operations, reporting, and process improvements. You will aim to exceed targets with demos and daily execution.

Responsibilities

• Generate leads through cold calling, field visits, and market references; onboard restaurants onto Petpooja.
• Build relationships with restaurant owners; understand their business needs and tailor solutions.
• Sign up restaurants by closing contracts and respond to inquiries from new and existing clients.
• Organise promotional events and local marketing to boost brand visibility and referrals.
• Take ownership of sales operations: reporting, process improvements, and system enhancements.
• Update management with performance insights and recommendations for stronger relationships.
• Meet and exceed sales targets, demos, and visit goals through daily planning and execution.
• Establish a strong reference market by maintaining long-term onboarded client relationships.
• Resolve client issues using escalation matrix; ensure high levels of customer satisfaction.
• During field visits, represent Petpooja professionally and be the face of the company in the market.
• Be the face of Petpooja in the market, upholding and promoting the company's values and mission.

Education

Any Graduate

Job description

Job description
Roles and Responsibilities:

• Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services

(VAS).

• Generate leads through cold calling, field visits, and market references; proactively approach

restaurants to onboard them onto Petpooja.

• Build and nurture strong relationships with restaurant owners by understanding their

business needs and offering tailored solutions.

• Sign up restaurants by closing contracts and responding to inquiries from both new and

existing clients.

• Organise and participate in promotional events and local marketing activities to boost brand

visibility and drive referrals.

• Take ownership of operational and administrative aspects of sales, including reporting,

process optimisation, and system improvements.

• Regularly update management with performance insights and recommendations for

enhancing business relationships and improving service delivery.

• Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic

daily planning and execution.

• Establish a strong reference market by maintaining long-term relationships with onboarded

clients.

• Resolve client issues effectively using the escalation matrix and ensure high levels of

customer satisfaction.

• During field visits, you will be the first point of contact for potential clients, and you will

represent Petpooja professionally at all times.

• Be the face of Petpooja in the market, upholding and promoting the company's values and

mission.
Role: Enterprise & B2B Sales - Other Industry Type: Software Product Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales EducationUG: Any Graduate