Relationship Manager - Small Commercial Vehicle Sales

Kotak Mahindra Bank Limited; Erode; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank in Erode seeks a mid-level Relationship Manager to drive sales and customer engagement in the Small Commercial Vehicle segment. The role emphasizes deposit mobilization, cross-selling financial products, and delivering branch-level operational excellence.

Responsibilities include portfolio management, end-to-end loan handling, collections follow-up, and market development to grow the SCV customer base.

Qualifications

• Experience in Small Commercial Vehicle (SCV) lending or retail banking preferred.
• Strong sales mindset with customer-centric approach.
• Location: Erode, Tamil Nadu.

Responsibilities

• Portfolio Management: maintain SCV customer portfolio with engagement and service delivery.
• Loan Handling: oversee end-to-end Commercial Vehicle loans (new and used).
• Loan Processing: ensure documentation, verification, and approvals.
• Collections Follow-Up: chase EMI payments and address delinquencies.
• Market Development: identify new market areas and gather market intelligence.
• Sales Generation: create opportunities to grow the customer base.
• Relationship Building: build strong ties with vehicle dealers and existing clients.

Skills

Relationship management

Sales

Customer engagement

Portfolio management

Loan processing

Market development

Job description

Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA-Retail Sales_Erode

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.

• Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.
• Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.
• Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.
• Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.
• Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.
• Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base.
• Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.

Experience Level Mid Level

Location: Erode