Relationship Manager - Commercial Vehicles

Kotak Mahindra Bank Limited; Coimbatore District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Kotak Mahindra Bank in Coimbatore region is seeking a Relationship Manager for the Small Commercial Vehicle segment to drive sales, manage deposits, and cross-sell financial products at the branch level.

You will lead portfolio management for SCV customers, oversee end-to-end vehicle loan processes, and ensure smooth processing and timely approvals, while building strong dealer and client relationships to grow the business.

Qualifications

• Proven experience in sales and relationship management in banking/fintech.
• Strong knowledge of Commercial Vehicle lending processes.
• Ability to build and maintain dealer and client relationships.

Responsibilities

• Portfolio management for SCV customers with ongoing engagement.
• Oversee end-to-end Commercial Vehicle loan processes (new and used).
• Facilitate loan processing with documentation, verification and approvals.
• Follow up on EMI payments and minimize delinquencies.
• Identify new market opportunities and drive sales growth.
• Build and maintain relationships with dealers and clients.

Skills

Relationship management

Sales

Leadership

Customer-centric approach

Deposit mobilization

Cross-selling

Loan handling

Loan processing

Market development

Dealers engagement

Job description

Relationship Manager - Commercial Vehicles-SCV - Small Commercial Vehicle-Retail Sales

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.

• Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.
• Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.
• Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.
• Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.
• Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.
• Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base.
• Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.

Experience Level Mid Level