Relationship Manager - Retail

PeopleStrong Pte Ltd; Satara; On-site; INR 300,000 - 400,000; Full time

Job summary

Equitas Small Finance Bank seeks a Relationship Manager - Retail at Satara, Maharashtra. The role involves building and maintaining strong relationships with existing retail customers and understanding their financial needs to offer suitable banking solutions.

You will handle inquiries and ensure high customer satisfaction and retention, while addressing service requests promptly within a branch environment.

Qualifications

• Customer-focused with ability to build relationships.
• Strong team collaboration and communication skills.
• Understanding of basic banking products and services may help.
• Willingness to learn and adapt in a dynamic retail banking environment.

Responsibilities

• Build and maintain strong relationships with existing retail customers.
• Understand customer financial needs and provide appropriate banking solutions.
• Ensure high levels of customer satisfaction and retention.
• Handle customer inquiries, complaints, and service requests promptly.

Skills

Customer Focus

Team Working

Education

Bachelor of Commerce

Job description

Required Experience 1 - 3 years

Basic Section

No. Of Openings 1

External Title Relationship Manager - Retail

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Inclusive Banking - SBL

Department Mortgages

Sub-Department Business

Generic Role Relationship Manager

External Title (Job Role) Relationship Manager - Retail

Division Inclusive Banking - SBL

Zone West

State Maharashtra

Region Pune

PT Location Maharashtra

Branch Code 9043

Branch Name Satara

Skills

Skill

Customer Focus Team Working

Bachelor of Commerce

Working Language

Job Description

• Build and maintain strong relationships with existing retail customers.
• Understand customer financial needs and provide appropriate banking solutions.
• Ensure high levels of customer satisfaction and retention.
• Handle customer inquiries, complaints, and service requests promptly.