Relationship Manager - MF Collections

Equitas Small Finance Bank Ltd.; Pune District; Vor Ort; INR 450.000 - 550.000; Vollzeit

Zusammenfassung

Equitas Small Finance Bank Ltd. is seeking a Relationship Manager - MF Collections in Pune to manage and monitor collection performance for the assigned portfolio.

The role involves field visits to delinquent customers and building strong borrower relationships to improve repayment behavior. Responsibilities include analyzing overdue accounts, ensuring compliance with policies, coordinating with branches and credit teams, maintaining records, and achieving monthly targets to minimize NPAs.

Qualifikationen

• Customer focus required to manage borrower relationships and drive recovery.
• Ability to work collaboratively with branch teams and credit departments.
• Baseline education (HSC) with willingness to learn and perform in collections.

Aufgaben

• Manage and monitor collection performance for the assigned portfolio.
• Conduct field visits to meet delinquent customers and ensure timely recovery of outstanding amounts.
• Build and maintain strong relationships with borrowers to improve repayment behavior.
• Analyze overdue accounts and develop effective recovery strategies.
• Ensure compliance with company policies, regulatory guidelines, and collection procedures.
• Coordinate with branch teams and credit departments for resolution of collection-related issues.
• Maintain accurate records of customer interactions and recovery activities.
• Identify potential risks and elevate critical delinquency cases to management.
• Achieve monthly collection and recovery targets.
• Support portfolio quality improvement initiatives and minimize NPAs.

Kenntnisse

Customer Focus

Team Working

HSC

Ausbildung

HSC

Jobbeschreibung

Required Experience 1 - 3 years

No. Of Openings 1

External Title Relationship Manager - MF Collections

Employment Type Permanent

Employment Category Field

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Inclusive Banking - MF

Sub-Department Receivables

Generic Role Relationship Manager

External Title (Job Role) Relationship Manager - MF Collections

Division Inclusive Banking - MF

Zone West

State Maharashtra

Region Pune

Area Pune

PT Location Maharashtra

Branch Code 9065

Branch Name Garkheda

Skills

Skill

Customer Focus Team Working

HSC

Working Language

Job Description

• Manage and monitor collection performance for the assigned portfolio.
• Conduct field visits to meet delinquent customers and ensure timely recovery of outstanding amounts.
• Build and maintain strong relationships with borrowers to improve repayment behavior.
• Analyze overdue accounts and develop effective recovery strategies.
• Ensure compliance with company policies, regulatory guidelines, and collection procedures.
• Coordinate with branch teams and credit departments for resolution of collection-related issues.
• Maintain accurate records of customer interactions and recovery activities.
• Identify potential risks and elevate critical delinquency cases to management.
• Achieve monthly collection and recovery targets.
• Support portfolio quality improvement initiatives and minimize Non-Performing Assets (NPAs)