Relationship Manager - Insurance

Dhariwal Securities Pvt. Ltd.; Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

Dhariwal Securities Private Ltd. is seeking a Relationship Manager to lead the Sales Executive team, nurture key client relationships, and drive insurance product sales across life, health, motor and general lines.

You will guide product selection within the company’s distribution activity, monitor performance, and ensure timely policy renewals. The role requires 3–5 years of relevant experience, strong communication and leadership skills, and the ability to manage targets and build a robust

Qualifications

• Graduate or postgraduate in Finance, Commerce, Business Administration or a related field.
• 3-5 years of relevant experience in insurance sales or relationship management.
• Strong understanding of life, health, motor and other general insurance products.

Responsibilities

• Lead, guide and monitor the Sales Executive team, set targets and support client acquisition.
• Build and maintain long-term relationships with retail, affluent and HNI clients.
• Explain suitable life, health, motor and other general insurance options to clients.
• Coordinate with insurance companies, brokers, and operations teams for quotations and servicing.
• Drive new business generation, policy renewals, cross-selling and client retention.

Skills

Relationship management

Leadership

Negotiation

Communication

Team management

Education

Bachelor's degree in Finance/Commerce/Business Administration

Tools

MS Excel

CRM systems

Job description

Relationship Manager Insurance

Company: Dhariwal Securities Private Ltd.

Department: Sales & Business Development

Experience: 3-5 Years

Reports To: Director

Team: Sales Executives

Role Overview

We are looking for a Relationship Manager to lead and mentor the Sales Executive team, manage key client relationships, and drive business growth across insurance products. The role involves understanding customer insurance requirements, supporting product selection within the company's distribution activities, monitoring team performance, coordinating with insurance companies, and ensuring effective client servicing and policy renewals.

Key Responsibilities

• Lead, guide and monitor the Sales Executive team, set targets, review performance, and support client acquisition and sales conversions.
• Build and maintain long-term relationships with retail, affluent and HNI clients.
• Understand customer needs and explain suitable life, health, motor and other general insurance options.
• Maintain knowledge of insurance products, policy features, coverage, exclusions, premiums, claim procedures and renewal terms.
• Guide Sales Executives on product knowledge, customer communication, lead conversion and effective presentation of insurance benefits and limitations.
• Conduct client meetings, review existing policies, identify coverage gaps and support customers in exploring relevant insurance options.
• Drive new business generation, policy renewals, cross-selling opportunities and customer retention.
• Monitor leads, conversions, policies issued, premium business, renewals and client retention, and provide regular updates to management.
• Coordinate with insurance companies, brokers, operations teams and other partners for quotations, proposal processing, documentation, policy issuance and servicing requests.
• Support customers with policy-related queries, endorsements, renewal formalities and claim-process coordination, wherever applicable.
• Ensure accurate customer profiling, KYC, documentation, CRM updates, record keeping and compliance with applicable regulatory requirements and company policies.
• Assist in preparing sales reports, tracking business performance, resolving operational issues and coordinating with internal departments.
• Identify opportunities to improve workflows, automate repetitive tasks and enhance sales productivity and customer experience.

Required Skills & Qualifications

• Graduate or postgraduate in Finance, Commerce, Business Administration or a related field.
• 3-5 years of relevant experience in insurance sales, insurance distribution, banking, financial services or relationship management.
• Strong understanding of life insurance, health insurance, motor insurance and other general insurance products.
• Knowledge of insurance policy features, premiums, coverage, exclusions, renewals and claims processes.
• Strong leadership, communication, negotiation, client relationship and team-management skills.
• Ability to manage sales targets, guide team members and build a strong client network.
• Good working knowledge of MS Excel, email, CRM systems and reporting tools.
• Relevant insurance certifications or qualifications preferred, as applicable to the role.

Compensation

Fixed salary plus performance-based incentives, as per company policy.