Relationship Manager - HF_HOUSING FINANCE_0412_5916_1002600

Kotak Mahindra Bank; Indore District; On-site; INR 400,000 - 800,000; Full time

Job summary

Kotak Mahindra Bank in Indore seeks a Relationship Manager for Home Finance / Mortgages to drive mortgage business through DSAs, builders, and referrals while delivering excellent customer service and compliant processes.

You will manage leads from sourcing to loan processing, coordinate with credit and operations, and work toward achieving sales targets by offering suitable mortgage solutions. Local market knowledge and strong negotiation skills are essential for success.

Qualifications

• Relevant experience in Home Loans, Housing Finance, LAP or Mortgage Sales, preferably with a bank, HFC or NBFC.

Responsibilities

• Source Home Loan and mortgage business through DSAs, builders, connectors, referrals and market networks.
• Develop and maintain strong relationships with DSAs and builders.
• Identify prospective customers and generate new business opportunities.
• Understand customers’ financing requirements and recommend appropriate lending solutions.
• Manage leads from sourcing through documentation and loan processing.
• Coordinate with credit, operations and other internal teams for smooth case processing.
• Monitor the sales pipeline and work towards assigned business targets.
• Maintain strong relationships with existing and prospective customers.
• Ensure proper documentation and adherence to KYC, compliance and internal policy requirements.

Skills

Home loan sales

DSA relationship mgmt

Customer acquisition

Business development

Relationship management

Negotiation & communication

Loan documentation

Local market knowledge

Job description

Job Description:

Relationship Manager – Home Finance / Mortgages

Company: Kotak Mahindra Bank
Department: Home Finance / Mortgages
Role: Relationship Manager
Location: Indore

Role Purpose

Drive Home Finance and mortgage business through customer acquisition, DSA and builder relationships, while ensuring strong customer service and adherence to banking processes.

Key Responsibilities

• Source Home Loan and mortgage business through DSAs, builders, connectors, referrals and market networks.
• Develop and maintain strong relationships with DSAs and builders.
• Identify prospective customers and generate new business opportunities.
• Understand customers’ financing requirements and recommend appropriate lending solutions.
• Manage leads from sourcing through documentation and loan processing.
• Coordinate with credit, operations and other internal teams for smooth case processing.
• Monitor the sales pipeline and work towards assigned business targets.
• Maintain strong relationships with existing and prospective customers.
• Ensure proper documentation and adherence to KYC, compliance and internal policy requirements.
• Track market developments and competitor offerings within the assigned geography.

Preferred Skills

• Home Loan / Mortgage Sales
• DSA & Builder Relationship Management
• Customer Acquisition
• Business Development
• Relationship Management
• Negotiation & Communication
• Loan Documentation & Processing
• Local Market Knowledge

Preferred Experience

Relevant experience in Home Loans, Housing Finance, LAP or Mortgage Sales, preferably with a bank, HFC or NBFC.