Relationship Manager Gold Loan

AU Small Finance Bank; Jaipur Municipal Corporation; On-site; INR 600,000 - 1,000,000; Full time

Job summary

AU Small Finance Bank Limited in Jaipur is seeking a Relationship Manager for Gold Loans to acquire and service gold loan customers, ensuring compliance with lending norms and helping achieve business targets. Branch-based with regular customer interaction.

You will conduct gold valuations and documentation, ensure timely disbursements and repayment tracking, and maintain portfolio quality while cross-selling banking products and supporting branch operations.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle targets and customer queries.
• Knowledge of gold loan products and RBI norms.

Responsibilities

• Acquire gold loan customers and service existing ones.
• Conduct gold valuation and complete required documentation.
• Ensure timely disbursement and track repayments.
• Maintain and monitor portfolio quality.

Skills

Communication

Negotiation

MS Office

Tools

MS Office

Job description

Full Time Job Description Group Company: AU Small Finance Bank Limited Designation: Relationship Manager Gold Loan Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

• Customer acquisition for gold loans
• Conduct gold valuation and documentation
• Ensure timely disbursement and repayment tracking
• Maintain portfolio quality

Additional Responsibilities

• Cross-sell banking products
• Support branch operations
• Handle customer queries and complaints

Required work experience

• Years of experience: 2 to 5

Required Competencies

• Customer Orientation
• Integrity
• Result Focus

Required Knowledge

• Gold loan products
• Lending norms
• KYC and compliance

Required Skills

• Communication
• Negotiation
• MS Office

Required abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details

Branch-based with customer interaction

Specific requirements

• Travel: Yes
• Vehicle: Preferred
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms

Job Snapshot

Updated Date

07-11-2026

Job ID

Job52477