Relationship Manager Gold Loan

AU Small Finance Bank; Annamayya; On-site; INR 400,000 - 700,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Relationship Manager for Gold Loans to acquire and service customers while ensuring lending norms and RBI compliance.

You will manage end-to-end gold loan processing, document verification, and maintain portfolio quality, with a focus on cross-selling banking products and timely disbursement in a branch-based environment.

Qualifications

• Gold loan product knowledge required.
• Familiarity with KYC and lending norms.
• Understanding RBI guidelines for banking

Responsibilities

• Customer acquisition for gold loans
• Conduct gold valuation and documentation
• Ensure timely disbursement and repayment tracking
• Maintain portfolio quality
• Cross-sell banking products
• Support branch operations
• Handle customer queries and complaints

Skills

Communication

Negotiation

MS Office

Job description

Job Description

Full Time

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

• 1.Customer acquisition for gold loans
• 2. Conduct gold valuation and documentation
• 3. Ensure timely disbursement and repayment tracking
• 4.Maintain portfolio quality

Additional Responsibilities

• 1.Cross-sell banking products
• 2. Support branch operations
• 3. Handle customer queries and complaints

Reporting Team

• Reporting Designation:
• Reporting Department:
• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required work experience

• Years of experience: 2 to 5

Required Competencies

• 1.Customer Orientation
• 2.Integrity
• 3.Result Focus

Required Knowledge

• 1. Gold loan products
• 2. Lending norms
• 3.KYC and compliance

Required Skills: - Communication- Negotiation- MS Office

Required abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction

Specific requirements

• Travel: Yes
• Vehicle: Preferred
• Pay Rate:
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms
• Union Affiliation:

Job Snapshot

Updated Date

04-11-2026

Job ID

Job12449

Department

Location