Relationship Manager Gold Loan

Au Small Finance Bank Ltd.; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

AU Small Finance Bank Limited is seeking an experienced Relationship Manager for Gold Loans to grow the portfolio through active customer acquisition and servicing. The role is based in Bengaluru and involves ensuring compliance with lending norms and KYC requirements.

You will drive gold loan sourcing, oversee documentation, and coordinate with branch operations while maintaining portfolio quality and meeting business targets.

Qualifications

• 2 to 5 years of experience in gold loan or retail banking.
• Experience in customer handling and documentation.

Responsibilities

• Acquire gold loan customers and maintain relationships.
• Perform gold valuation and documentation.
• Ensure timely disbursement and repayment tracking.
• Maintain portfolio quality.

Skills

Communication

Negotiation

MS Office

Job description

Full Time

Job Description

Group Company

AU Small Finance Bank Limited

Designation

Relationship Manager Gold Loan

Position description

Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

• Customer acquisition for gold loans
• Conduct gold valuation and documentation
• Ensure timely disbursement and repayment tracking
• Maintain portfolio quality

Additional Responsibilities

• Cross-sell banking products
• Support branch operations
• Handle customer queries and complaints

Required work experience

• Years of experience: 2 to 5

Required Competencies

• Customer Orientation
• Integrity
• Result Focus

Required Knowledge

• Gold loan products
• Lending norms
• KYC and compliance

Required Skills

• Communication
• Negotiation
• MS Office

Required abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details

Branch-based with customer interaction

Specific requirements

• Travel: Yes
• Vehicle: Preferred
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms

Job Snapshot

Updated Date

09-11-2026

Job ID

Job52254