Relationship Manager - Gangtok

Aditya Birla Capital; Sikkim; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Aditya Birla Capital in Sikkim seeks a Relationship Manager to implement sales strategies and maximize sales through channel partnerships. The role emphasizes enhancing visibility among clients, addressing market dynamics, and ensuring compliance with reporting standards. Key responsibilities include managing diverse client relationships, providing timely service, and facilitating effective after-sales support. Ideal candidates will have experience in sales, strong relationship management skills, and adaptability in a changing market.

Qualifications

• Experience in sales within financial services or related fields.
• Strong relationship management skills.
• Ability to adapt to dynamic market conditions.

Responsibilities

• Implement sales strategy to maximize sales from channel relationships.
• Engage regularly with clients and channel partners.
• Provide after-sales support and training to distributors and advisors.

Job description

Job Purpose

Implement sales strategy to maximize sales from allocated channel relationships, by promoting visibility and ensuring service standards are met.

Job Context & Major Challenges

As RM, the role is to increase visibility and goodwill among channel partners and distributors through regular interaction and prompt service for any issues. The goal is to keep the channels informed on company products and schemes to create awareness among the target clientele (Retail and corporate investors).

Key challenges:

• Managing relationships of different types at the same time (e.g., handling IFAs versus Corporate clients).
• Constantly updating market information about distributors and maintaining knowledge of debt & equity markets in a dynamic environment.

Key Result Areas (KRAs)

• KRA1: Execute sales plans and maximize sales by engaging with clients regularly; obtain and analyze market information, identify new clients, make direct pitches, liaise with channel partners and corporates, and augment relationships to increase sales.
• KRA2: Manage client relationships through prompt service, visibility, and training; meet distributors/IFAs/NDs on a regular basis; disseminate updates and product-related information in a timely manner; provide efficient after‑sales support.
• KRA3: Adhere to sales and reporting standards; ensure compliance with internal reporting and audit systems.