Relationship Manager, Retail Sales, Kottayam

Birla Carbon; Kottayam; On-site; INR 400,000 - 800,000; Full time

Job summary

Birla Carbon is looking for a Relationship Manager for Retail Sales based in Kottayam. The role involves implementing a sales strategy to maximize sales from allocated channel relationships by promoting visibility and ensuring high service standards.

Key responsibilities include managing client relationships, regular interaction with distributors, and adherence to sales reporting standards. Candidates with a strong retail sales background and excellent communication skills are encouraged to apply.

Qualifications

• Experience in retail sales and relationship management.
• Strong communication and interpersonal skills.
• Ability to analyze market information and identify new clients.

Responsibilities

• Implement sales strategy to maximize sales from allocated channels.
• Maintain relationships with distributors and channel partners.
• Ensure compliance with internal reporting and audit systems.

Job description

Relationship Manager, Retail Sales, Kottayam

Job Description:

Job Purpose

Implementing the sales strategy to maximize sales from allocated channel relationships, by promoting visibility and ensuring service standards are met.

Job Context / Job Challenges

As RM, the role is to increase visibility and goodwill among channel partners and distributors by regular interaction and ensuring prompt service for any issues. The basic idea is to keep the channels informed on company products and schemes to create awareness among the target clientele (Retail and corporate investors).

Key challenges – Managing relationships of different types at the same time, which require very different approaches. (Eg. Handling IFAs is different from handling Corporate clients) Constant updation of Market information about distributors and Knowledge of Debt & Equity Market in a very dynamic Market.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1: Executing sales plans and ensuring maximum sales by engaging with clients on a regular basis. Obtaining and analyse information from market, identify new clients, make direct pitches, liase with channel partners/corporates, augment relationship to increase sales.

KRA2: Managing Client Relationships through prompt service, visibility and training. Meeting distributors/IFAs/NDs on a regular basis.

KRA3: Adhering to sales and reporting standards. Compliance with internal reporting & audit systems.