Relationship Manager - Emerging Market

Tata Capital; Bengaluru; Presencial; INR 1.500.000 - 2.100.000; Jornada completa

Descripción de la vacante

Tata Capital in Bengaluru is seeking a senior sales leader to drive home loan and LAP sales, strengthen client relationships, and expand the broker network. The role emphasizes aggressive targets, cross-selling, and ensuring smooth loan processing from login to disbursement.

Candidates with proven leadership in retail lending and a track record in building relationships with DSAs and builders will excel in this position.

Formación

• Graduate or postgraduate with relevant field.
• Experience in sales leadership preferred.
• Knowledge of home loans and LAP is beneficial.

Responsabilidades

• Aggressively drive sales numbers and achieve targets for home loans and cross-selling while upgrading client relationships.
• Retain and expand customer base for home loans and LAP to ensure repeat business or referrals.
• Maximize sales through DSA networks by managing connector and builder relationships for strong business.
• Develop and maintain strong liaison with clients for repeat business or referrals.
• Maximize APFs and increase penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets and grow business.
• Ensure files move from login to disbursement and coordinate with Operations and Credit for completion.

Educación

Graduate, Masters/Postgraduate

Descripción del empleo

Core Responsibilities:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate