Relationship Manager - Retail Sales - DSA Channel - Housing - EM - Thane - Pinak Galaxy - J Grades

Tata Capital; Thane; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Capital in Thane, Maharashtra seeks a results-driven Sales Leader to drive home loan targets and cross-sell effectively. You will manage a network of DSAs, coordinate with builders, and expand the client base for repeat business and referrals.

You will supervise relationship managers, optimize team productivity, and align ground lead generation with growth goals. The role requires staying updated on market trends and ensuring compliance with NHB regulations and internal processes.

Qualifications

• Graduate or postgraduate degree required.

Responsibilities

• Drive home loan sales and cross-selling targets with DSAs and builder networks.
• Retain and expand customer base for home loans and LAP to secure repeat business.
• Develop and maintain relationships with clients for referrals.
• Identify new builder and channel relationships to penetrate markets.
• Ensure end-to-end processing from login to disbursement with Operations and Credit.
• Optimize team productivity and supervise relationship managers for growth.

Education

Graduate

Masters/Postgraduate

Job description

Job Description:

Core Responsibilities:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate