Relationship Manager - CAT - Loyalty

Axis Max Life Insurance; Warangal, Hyderabad, Nizamabad District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Axis Max Life Insurance in India is seeking a results-oriented professional to develop and execute comprehensive loyalty strategies that strengthen customer loyalty and retention.

You will build relationships with customers, partners, and internal teams, conduct market research to spot trends, and collaborate with cross-functional groups to design and launch new products and services. You will monitor loyalty program performance and identify risks and opportunities for growth.

Responsibilities

• Develop and execute comprehensive plans to enhance customer loyalty and retention.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Conduct market research and analyze data to identify trends and opportunities for growth.
• Collaborate with cross-functional teams to design and launch new products and services.
• Monitor and evaluate the performance of existing loyalty programs and make recommendations for improvement.
• Identify and mitigate risks associated with loyalty programs.

Job description

• Develop and execute comprehensive plans to enhance customer loyalty and retention.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Conduct market research and analyze data to identify trends and opportunities for growth.
• Collaborate with cross-functional teams to design and launch new products and services.
• Monitor and evaluate the performance of existing loyalty programs and make recommendations for improvement.
• Identify and mitigate risks associated with loyalty programs.