Relationship Manager - CAT - Loyalty

Axis Max Life Insurance; Jalandhar, Ludhiana, Patiala District, Amritsar; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Axis Max Life Insurance seeks a Loyalty Program Lead to develop and execute programs that boost customer retention and satisfaction.

You will analyze customer data and market trends, collaborate with cross-functional teams to design and launch new products, monitor effectiveness, and build strong relationships with customers, partners, and internal teams while identifying growth opportunities.

Strong communication and data-driven decision-making are essential for success in this role.

Responsibilities

• Develop and execute loyalty programs to boost customer retention and satisfaction.
• Build and maintain relationships with customers, partners, and internal teams.
• Analyze customer data and market trends to identify growth opportunities.
• Collaborate with cross-functional teams to design and launch new products and services.
• Monitor and evaluate loyalty program effectiveness and make data-driven decisions.
• Identify and mitigate risks associated with loyalty programs.

Job description

• Develop and execute comprehensive loyalty programs to enhance customer retention and satisfaction.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Analyze customer data and market trends to identify opportunities for growth and improvement.
• Collaborate with cross-functional teams to design and launch new products and services.
• Monitor and evaluate the effectiveness of loyalty programs and make data-driven decisions.
• Identify and mitigate risks associated with loyalty programs.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.