Relationship Manager

Star Fertility Group

Hyderabad

On-site

INR 600,000 - 900,000

Full time

6 days ago

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Job summary

Star Fertility Group is seeking a Relationship Manager in Hyderabad to facilitate patient conversion for IVF procedures. The role focuses on communicating procedures, prices, and USPs to patients, ensuring ethical guidance, transparency, and follow-up with IVF-advised patients to secure treatments.

The position requires collaboration with the center team, data analysis on conversion, and adherence to SOPs to address patient enquiries and provide appropriate information and support.

Responsibilities

To be comprehensively aware of all the procedures & prices relating to IVF treatment
To effectively communicate and convey to the patients about our USPs.
To convince the patients on the ability of our company, transparency, and ethics
To follow up with IVF advised patients to ensure that they take up procedures with us.
To be a part and analyze & present the data on conversion and the related work to the Center Manager.
To ensure that the patient gets the right information, support, and advice on the procedure to be taken.
To measure and achieve the effectiveness of goals set from time to time by the Management.
To maintain patient focus and answering to their enquiries by using the SOPs.
To ensure availability of potential IVF Patients during the support group meet program in coordination with the psychological counsellor.

Job description

Role & responsibilities

The overall objective of the Relationship Manager is to facilitate and increase the conversion % of the center by convincing the patients about the USPs of Ferty9 and it being the best possible option for their pregnancy.

To be comprehensively aware of all the procedures & prices relating to IVF treatment
To effectively communicate and convey to the patients about our USPs.
To convince the patients on the ability of our company, transparency, and ethics
To follow up with IVF advised patients to ensure that they take up procedures with us.
To be a part and analyze & present the data on conversion and the related work to the Center Manager.
To ensure that the patient gets the right information, support, and advice on the procedure to be taken.
To measure and achieve the effectiveness of goals set from time to time by the Management.
To maintain patient focus and answering to their enquiries by using the SOPs.
To ensure availability of potential IVF Patients during the support group meet program in coordination with the psychological counsellor.

Preferred candidate profile with Hospital experience

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