Relationship Manager

Bachatt; Gurugram District; On-site; INR 500,000 - 750,000; Full time

Job summary

Bachatt is seeking a proactive Relationship Manager in India to engage with existing customers and leads, driving sales conversions. The role focuses on understanding customer needs, presenting relevant offerings, and closing opportunities with a target-driven mindset.

The ideal candidate has 3+ years in customer-facing sales, strong communication and negotiation skills, and experience in fintech or financial services.

Qualifications

• 3+ years of experience in relationship management, telesales, inside sales, or a similar customer-facing sales role.
• Strong hands-on experience in cold calling, outbound sales, and lead conversion.
• Excellent communication, negotiation, and relationship-building skills.

Responsibilities

• Connect with existing customers and assigned leads through outbound calls to understand their needs and introduce relevant offerings.
• Build and maintain strong customer relationships to improve engagement and drive conversions.
• Explain product features and benefits, address customer queries, and handle objections effectively.
• Follow up with interested customers and ensure timely closure of sales opportunities.
• Achieve defined targets related to customer conversions and business growth.
• Maintain accurate records of customer interactions, follow-ups, and sales performance.
• Work closely with internal teams to improve customer engagement and conversion rates.

Skills

Relationship management

Telesales

Outbound calling

Sales negotiation

Job description

Experience: 3+ Years

Department: Relationship Manager

Company: Bachatt

About the Role

We are looking for a proactive and target-driven Relationship Manager with strong experience in customer engagement, outbound calling, and sales. The candidate will be responsible for connecting with existing customers and assigned leads, building relationships, understanding customer requirements, and driving business conversions.

Key Responsibilities

• Connect with existing customers and assigned leads through outbound calls to understand their needs and introduce relevant offerings.
• Build and maintain strong customer relationships to improve engagement and drive conversions.
• Explain product features and benefits, address customer queries, and handle objections effectively.
• Follow up with interested customers and ensure timely closure of sales opportunities.
• Achieve defined targets related to customer conversions and business growth.
• Maintain accurate records of customer interactions, follow-ups, and sales performance.
• Work closely with internal teams to improve customer engagement and conversion rates.

Requirements

• 3+ years of experience in relationship management, telesales, inside sales, or a similar customer-facing sales role.
• Strong hands-on experience in cold calling, outbound sales, and lead conversion.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage customer conversations independently and work in a target-driven environment.
• Experience in fintech, banking, NBFCs, or financial services will be preferred.
• Knowledge of financial products and services will be an added advantage.