Relationship Executive/Manager

Fedbank Financial Services; Mysuru, Bengaluru Urban; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Fedbank Financial Services seeks an experienced sales professional to drive sourcing, acquisition, and disbursement of Small Ticket LAP through direct sales, connectors, DSAs, and channel partners. The role emphasizes maintaining portfolio quality and delivering excellent customer satisfaction.

The candidate should have 2 to 6 years of experience in LAP, SME, Mortgage, Housing Finance, or Secured Lending, with preference for those skilled in channel-driven sourcing and customer meetings.

Qualifications

• 2–6 years of experience in LAP, SME, Mortgage, Housing Finance, or Secured Lending.
• Experience in sourcing Small Ticket LAP through channels and direct sales preferred.
• Strong networking and local market presence is advantageous.

Responsibilities

• Drive sourcing, acquisition, and disbursement targets for ST LAP.
• Acquire new customers via self-sourcing, referrals, connectors, DSAs, and partners.
• Build and maintain local market networks and generate leads.
• Conduct customer meetings, property visits, and eligibility assessments.
• Coordinate with Credit, Legal, Technical, Operations, and RCU teams for case processing.
• Ensure complete documentation before login and track cases to disbursement.
• Monitor login-to-disbursement ratios and support collections when needed.
• Ensure compliance with regulatory guidelines.

Skills

LAP sales

Channel partnerships

Self-sourcing

Client relationship

KYC/documentation

Education

Graduate/Undergraduate

Job description

Role & responsibilities

To drive sourcing, acquisition, and disbursement of Small Ticket Loan Against Property (ST LAP) business through direct sales, connectors, DSAs, and channel partners while maintaining portfolio quality and customer satisfaction.

• Achieve monthly and annual ST LAP sourcing and disbursement targets.
• Acquire new customers through self-sourcing, referrals, connectors, and channel partners.
• Generate leads and build a strong local market networks.
• Understand customer funding requirements and recommend suitable loan solutions.
• Conduct customer meetings, property visits, and initial eligibility assessments.
• Build and maintain long-term relationships with customers and business associates.
• Ensure excellent customer experience throughout the loan lifecycle.
• Collect and verify customer KYC, income, banking, and property documents.
• Coordinate with Credit, Legal, Technical, Operations, and RCU teams for case processing.
• Ensure complete and accurate documentation before login.
• Track cases through approval and disbursement stages.
• Source quality business in line with company credit policies.
• Maintain healthy login-to-disbursement conversion ratios.
• Monitor early delinquency indicators and support collection efforts when required.
• Ensure adherence to compliance and regulatory guidelines.

Preferred candidate profile

Intermediate /Graduate in any discipline with 2 to 6 years of experience in LAP, SME, Mortgage, Housing Finance, or Secured Lending.

Experience in sourcing Small Ticket LAP business through channels and direct sales preferred.

Early joiners preferred