Regional Manager

PPMS Field Marketing Pvt Ltd; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PPMS Field Marketing Pvt Ltd is seeking an experienced Regional Manager to lead large-scale field operations in India. This role focuses on achieving KPIs, effective manpower management, and ensuring SOP adherence across multiple zones.

The ideal candidate should possess at least 7 years of experience in operations, preferably in Retail, FMCG, or QSR sectors. Strong leadership skills and a client-oriented mindset are essential for success in this role.

Qualifications

• Minimum 7+ years of experience in operations and large team management.
• Prior exposure to Retail, FMCG, or QSR industries preferred.

Responsibilities

• Ensure smooth regional operations with all KPIs met.
• Guide Operations Managers and teams for effective project execution.
• Oversee manpower planning and route management across zones.
• Maintain manpower strength within allocated budgets.
• Monitor call efficiency and execution effectiveness.
• Perform team training and performance monitoring.
• Manage activity implementation and asset maintenance.
• Ensure market reporting is accurate and timely.
• Conduct operational reviews with clients and managers.

Skills

Operational KPIs understanding

Manpower planning

Data analysis and reporting

Team building

Time management

Education

Any Graduate Degree

Job description

Role Overview of a Regional Manager

PPMS is hiring an experienced Regional Manager to lead large-scale field operations across multiple zones. This role focuses on KPI achievement, effective manpower and route management, SOP adherence, and guiding Operations Managers and field teams to deliver consistent execution excellence across the region.

Key Job Details

• Job Title: Regional Manager
• Locations: Bangalore, Chennai, Hyderabad, Mumbai
• Experience: Minimum 7+ years
• Employment Type: Full-Time
• Preferred Industries: Retail, FMCG, QSR

Regional Manager Responsibilities

Strategic Responsibilities

• Ensure smooth regional operations with all KPIs met through effective manpower and route management.
• Guide Operations Managers and teams to execute projects as per defined SOPs and client requirements.

Operational Execution

• Set KRAs and ensure adherence to PPMS and client SOPs for timely task delivery.
• Oversee manpower planning and route management across assigned zones.
• Maintain on-ground manpower strength within allocated budgets; control attrition and absenteeism.
• Monitor call efficiency, PJP vs. actual visits, and execution effectiveness.
• Drive team training, evaluation, and performance monitoring.
• Manage activity implementation, asset deployment, maintenance, and negotiations.
• Set and achieve targets for Visibility, Promotion, and Availability scores.
• Ensure accurate and timely market reporting supported by strong data analytics.
• Escalate operational issues with recommended solutions to stakeholders.
• Conduct regular operational reviews with clients and internal reporting managers.
• Ensure adherence to HR, Admin, and Accounts SOPs across the region.
• Handle additional responsibilities assigned by management as required.

Educational Qualification

Any Graduate Degree (Mandatory)

Experience Requirements

• Minimum 7+ years of experience in operations and large team management.
• Prior exposure to Retail, FMCG, or QSR industries preferred.

Core Skills & Competencies

Technical Skills

• Strong understanding of operational KPIs and field execution metrics.
• Expertise in manpower planning and route management.
• Data analysis, reporting accuracy, and performance tracking.

Behavioral Competencies

• High work standards with strong time management.
• Excellent team building and people management skills.

Leadership Traits

• Strong leadership ability to manage multiple priorities effectively.
• Well-organized, systematic, and process-driven approach.
• Client-oriented mindset with a focus on operational excellence.

Team Interactions

Internal Teams

• Operations Managers
• Supervisors
• HR / Admin / Accounts Teams

External Teams

• Client Teams
• Store Teams