Regional Business Head

HNS Gold

West Bengal

On-site

INR 1,800,000 - 2,600,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive compensation

Senior leadership role

Job summary

HNS Gold Pvt. Ltd. is expanding in West Bengal and seeks an experienced Regional Head to lead the Kolkata region, drive growth, and strengthen branch performance.

The role requires 5–10 years in gold loan or related fields, with proven multi-branch leadership, and willingness to travel across branches. MBA or management qualification is advantageous.

Qualifications

Bachelor's degree required; MBA/management qualification advantageous.
Minimum 5–10 years of relevant regional leadership experience in sales.
Proven ability to manage multiple branches and lead large teams.
Strong market knowledge of Kolkata and West Bengal regions.

Responsibilities

Own regional business performance across Kolkata; drive revenue and profitability.
Lead and mentor Area/Branch Managers; ensure target achievement.
Oversee lead generation, conversion, and customer acquisition across branches.
Identify expansion sites; coordinate new branch launches and feasibility.
Ensure compliance with policies, KYC, and operational controls.

Skills

Regional leadership

Gold loan experience

Multi-branch management

Sales target achievement

Kolkata market knowledge

Education

Bachelor's degree

MBA or management qualification

Tools

MIS reporting

Job description

HNS Gold Pvt. Ltd. is a growing company specializing in buying old gold and silver jewellery at competitive market-linked rates with instant payment. Our services also include Gold Loan Settlement, Monthly Gold Investment Plans (MGIP), and Free Gold Valuation.

As part of our business expansion in West Bengal, we are looking for an experienced and result-oriented Regional Head to lead our Kolkata region, strengthen branch performance, develop high-performing teams, and drive sustainable business growth.

Key Responsibilities

About HNS Gold

1. Regional Business Development & Growth

Take overall responsibility for business performance, revenue generation, and profitability across the Kolkata region.
Drive Gold Buying, Silver Buying, Gold Loan Settlement, and MGIP business.
Ensure achievement of daily, weekly, and monthly business targets across all assigned branches.
Identify new business opportunities, strengthen local market presence, and develop strategies for customer acquisition.
Monitor branch-wise business performance and implement corrective action wherever required.

2. Multi-Branch Management & Team Leadership

Lead, guide, and monitor Area Sales Managers, Branch Managers, and branch sales teams.
Drive productivity, accountability, and consistent performance across all branches.
Conduct regular branch visits, business reviews, and performance evaluations.
Develop team capabilities through coaching, mentoring, and on-the-job training.
Build a strong performance-driven culture with clear ownership of business results.

3. Sales, Lead Conversion & Customer Acquisition

Ensure effective handling and conversion of leads generated through Google, Meta, digital campaigns, referrals, and branch activities.
Improve customer walk-ins, conversion ratios, and repeat business.
Drive customer engagement, existing customer reactivation, referral generation and local marketing initiatives.
Personally support high-value customer acquisition and major business closures wherever required.
Coordinate with the Lead Management team to improve lead-to-business conversion.

4. Branch Expansion & Market Development

Identify high-potential locations for new branch expansion across Kolkata and surrounding markets.
Support market research, competitor analysis, and branch feasibility assessments.
Coordinate new branch launches, recruitment, business planning, and initial performance development.
Build strong local business networks to increase market penetration.

5. Business Monitoring & Operational Compliance

Monitor daily MIS, sales pipeline, branch productivity, and target achievement.
Ensure adherence to company policies, gold valuation procedures, KYC requirements, and operational controls.
Work closely with Operations, HR, Marketing, and Lead Management departments.
Monitor branch operating expenses, business efficiency, and profitability.
Ensure timely reporting, proper escalation, and closure of business-related issues.

Candidate Requirements

Essential Qualifications

Bachelor's degree in any discipline; MBA or postgraduate qualification in Management is an advantage.
Minimum 5–10 years of relevant experience, including significant experience in the Gold Loan industry.
Proven experience managing multiple branches, regions, or large sales teams.
Prior experience as Regional Manager, Area Manager, Cluster Manager, Zonal Manager, or in a comparable multi-branch leadership role.
Demonstrated success in achieving sales targets, developing business volumes, and managing branch profitability.
Strong knowledge of the Kolkata and West Bengal markets.
Willingness to travel extensively across assigned branches.

Preferred Skills

Strong leadership and people management capabilities.
Excellent sales planning, business development, and customer acquisition skills.
Ability to improve underperforming branches and drive measurable results.
Strong analytical, MIS reporting, and performance monitoring skills.
Knowledge of gold valuation, gold-backed financial products, and branch operations.
Strong communication, negotiation, and problem-solving abilities.

Key Performance Indicators (KPIs)

The Regional Head will be evaluated on: