Regional Business Head

HNS Gold; Kamrup Metropolitan; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Senior leadership opportunity

Competitive compensation

Performance-based incentives

Job summary

HNS Gold Pvt. Ltd. in Guwahati seeks a Regional Head to lead the Assam and Northeast operations, strengthen branch performance, develop high-performing teams, and drive sustainable growth.

You will drive Gold and Silver buying, Gold Loan Settlement, MGIP, and related services, ensuring revenue targets, profitability, and strict adherence to KYC and valuation procedures. Regular travel across branches is required to mentor staff, expand market presence, and build strong local networks for

Qualifications

• Bachelor's degree in any discipline; MBA or postgraduate qualification in Management is an advantage.
• Minimum 3–10 years of relevant experience, including significant experience in the Gold Loan industry.
• Proven experience handling multiple Gold Loan branches and leading branch sales teams is mandatory.

Responsibilities

• Take overall responsibility for business performance, revenue generation, and profitability across all assigned branches.
• Drive Gold Buying, Silver Buying, Gold Loan Settlement, and MGIP business.
• Ensure achievement of daily, weekly, and monthly business targets.
• Identify new business opportunities and develop strategies to increase business volume and market share.
• Monitor underperforming branches and implement effective business improvement plans.

Skills

Leadership

People management

Business development

Sales planning

Customer acquisition

Education

Bachelor's degree

MBA (advantageous)

Job description

HNS Gold Pvt. Ltd. is a growing company specializing in buying old gold and silver jewellery at competitive market-linked rates with instant payment. Our services also include Gold Loan Settlement, Monthly Gold Investment Plans (MGIP), and Free Gold Valuation.

As part of our business growth and expansion in Assam and Northeast India, we are looking for an experienced, dynamic, and result-oriented Regional Head to lead our Guwahati region, strengthen branch performance, develop high-performing teams, and drive sustainable business growth.

Key Responsibilities

About HNS Gold

HNS Gold Pvt. Ltd. is a growing company specializing in buying old gold and silver jewellery at competitive market-linked rates with instant payment. Our services also include Gold Loan Settlement, Monthly Gold Investment Plans (MGIP), and Free Gold Valuation.

As part of our business growth and expansion in Assam and Northeast India, we are looking for an experienced, dynamic, and result-oriented Regional Head to lead our Guwahati region, strengthen branch performance, develop high-performing teams, and drive sustainable business growth.

Key Responsibilities

1. Regional Business Development & Growth

• Take overall responsibility for business performance, revenue generation, and profitability across all assigned branches.
• Drive Gold Buying, Silver Buying, Gold Loan Settlement, and MGIP business.
• Ensure achievement of daily, weekly, and monthly business targets.
• Identify new business opportunities and develop strategies to increase business volume and market share.
• Monitor underperforming branches and implement effective business improvement plans.

2. Multi-Branch Management & Team Leadership

• Lead, guide, and monitor Area Sales Managers, Branch Managers, and branch sales teams.
• Drive productivity, accountability, and consistent target achievement across all branches.
• Conduct regular branch visits, performance reviews, and team development sessions.
• Build a strong performance-oriented team through coaching, mentoring, and training.
• Ensure effective manpower planning, recruitment coordination, and team productivity.

3. Sales, Lead Conversion & Customer Acquisition

• Ensure effective conversion of leads generated through Google, Meta, website, referrals, and branch campaigns.
• Improve customer walk-ins, sales conversions, and repeat business.
• Drive existing customer reactivation, referral collection, local marketing, and customer acquisition activities.
• Personally support high-value customer acquisition and major business closures.
• Coordinate with the Lead Management department to improve lead conversion and customer appointment fulfilment.

4. Branch Expansion & Market Development

• Identify high-potential markets for new branch expansion across Assam and Northeast India.
• Conduct market research, competitor analysis, and branch feasibility assessments.
• Support new branch openings, manpower planning, and business development.
• Establish strong local business networks to increase market penetration and customer reach.

5. Business Monitoring & Operational Compliance

• Monitor daily MIS, business pipelines, branch productivity, and target achievement.
• Ensure adherence to company policies, gold valuation procedures, KYC requirements, and operational controls.
• Coordinate with Operations, HR, Marketing, and Lead Management departments.
• Monitor branch operating expenses, cost efficiency, and profitability.
• Ensure timely reporting, proper escalation, and resolution of operational and business issues.

Candidate Requirements

Essential Qualifications

• Bachelor's degree in any discipline; MBA or postgraduate qualification in Management is an advantage.
• Minimum 3–10 years of relevant experience, including significant experience in the Gold Loan industry.
• Proven experience handling multiple Gold Loan branches and leading branch sales teams is mandatory.
• Prior experience as Regional Manager, Area Manager, Cluster Manager, Zonal Manager, or in a comparable multi-branch leadership role.
• Demonstrated success in achieving business targets, improving branch performance, and managing profitability.
• Strong understanding of the Guwahati, Assam, and Northeast India markets.
• Willingness to travel extensively across assigned branches.

Preferred Skills

• Strong leadership, team handling, and people management skills.
• Excellent business development, sales planning, and customer acquisition capabilities.
• Ability to turn around underperforming branches and deliver measurable business results.
• Strong analytical, MIS reporting, and performance monitoring skills.
• Knowledge of gold valuation, gold-backed financial products, and branch operations.
• Strong communication, negotiation, and problem-solving abilities.
• Knowledge of Assamese, Hindi, or other regional languages will be an advantage for customer and team communication.

Key Performance Indicators (KPIs)

The Regional Head will be evaluated on:

• Regional Gold and Silver Buying business volume.
• Revenue generation and branch profitability.
• Daily, weekly, and monthly business target achievement.
• Branch-wise productivity and sales growth.
• Customer walk-ins and lead conversion performance.
• New customer acquisition and existing customer retention.
• Gold Loan Settlement and MGIP business development.
• Team productivity, retention, and leadership effectiveness.
• Successful branch expansion and new branch performance.
• Operational compliance and cost management.

What We Offer

• Senior leadership opportunity in a growing gold and silver buying business.
• Responsibility for managing and expanding the Assam region.
• Opportunity to build and lead high-performing teams.
• Competitive compensation aligned with experience and role requirements.
• Performance-based incentives as per company policy.