Reg reporting Ops - Nomura - Mumbai

Capco; Mumbai; On-site; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Job summary

Capco, a Wipro company, is seeking a professional with 4-6 years of experience in managing a team in the transaction reporting domain. The role focuses on handling client inquiries, resolving daily reporting issues, and guiding clients through solution usage.

Ideal candidates will communicate effectively with clients, support site visits and training, and work on client-specific projects while escalating issues for timely resolution. Capco offers global opportunities and a collaborative culture.

Qualifications

• 4-6 relevant experience in managing a team in the transaction reporting domain.
• Experience in handling customer enquiries and requests and resolving them efficiently.
• Involvement in client training and site visits.
• Escalate issues and ensure follow-through and resolution.
• Experience with client projects and UAT validation.

Responsibilities

• Manage a team in the transaction reporting domain.
• Handle client enquiries and reporting requests until resolution.
• Educate clients on the solution and resolve reporting issues.
• Participate in client trainings and site visits.
• Escalate issues promptly and drive resolution.
• Assist in validation or UAT for issue resolution.
• Work on client-specific projects.

Skills

Client communication

Regulatory queries handling

Reporting issue resolution

Job description

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded withConsultancy of the year in the British Bank Awardand has been rankedTop 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

We are looking for a someone who can provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows The ideal candidate will be comfortable in communicating with clients, answering regulatory queries, and resolving daily reporting issues. Ideally the candidate will have some experience in EMIR, MiFID, ASIC, CFTC, SEC and/or SFTR. The role is client facing and requires a high degree of technical competence.

Duties and accountabilities

• 4-6 relevant experience in in managing a team in the transaction reporting domain
• Dealing with customer enquiries and requests and managing them efficiently and in a timely manner until resolution
• Helping clients understand how the solution works and how to resolve reporting issues
• Involvement in client training and site visits
• Escalate issues in a timely manner and ensure follow and resolution.
• Assist in validation or UAT for issue resolution
• Working on Client specific projects

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.