Recruiter- FSE Hiring- TL- Noida

Paytm Payments Services; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Fast-paced work environment

Growth opportunities

Performance-based culture

Job summary

Paytm Payments Services is seeking a Recruiter Team Leader (MG02) to lead a team of recruiters responsible for hiring frontline sales employees (FSEs) and other critical roles. You will drive hiring targets, ensure quality hires, and enhance recruitment efficiency while ensuring compliance with company processes.

You will also deliver training for FSEs/Sales Officers to ensure onboarding readiness and productivity, collaborate with Sales Leaders and HR for manpower planning, and manage

Qualifications

• Graduate/Postgraduate in any discipline.
• 3–6 years of recruitment experience, with at least 2 years in a team handling role.
• Experience in bulk hiring (sales/frontline roles).
• Strong leadership, communication, and stakeholder management skills.
• Data-driven approach with strong analytical abilities.
• Proficiency in MS Excel and recruitment tools/ATS.

Responsibilities

• Lead and manage a team of recruiters to achieve daily, weekly, and monthly hiring targets.
• Drive end-to-end recruitment for FSE and other business-critical roles.
• Monitor team performance, productivity, and conversion ratios.
• Ensure adherence to recruitment processes, compliance, and documentation standards.
• Conduct regular reviews, coaching, and training sessions for team members and Sales Officers.
• Deliver induction and onboarding training for FSEs/Sales Officers.
• Collaborate with business stakeholders for manpower planning.
• Track and improve metrics such as TAT, cost per hire, and offer-to-join ratio.
• Ensure high-quality candidate experience and onboarding readiness.
• Onboard and manage recruitment vendor/agency relationships.
• Maintain and update recruitment trackers, dashboards, and reports.

Skills

Team Management

Stakeholder Management

Recruitment Strategy

Performance Management

Data Analysis

Training & Development

Education

Graduate/Postgraduate in any discipline

Tools

MS Excel

ATS Tools

Job description

Role Overview:

The Recruiter Team Leader (MG02) will lead a team of recruiters responsible for hiring frontline sales employees (FSEs) and other roles. The individual will drive hiring targets, ensure quality hiring, and improve recruitment efficiency while maintaining compliance with company processes. Additionally, this role will be responsible for training delivery for FSEs/Sales Officers to ensure onboarding readiness and productivity.

Key Responsibilities:

• Lead and manage a team of recruiters to achieve daily, weekly, and monthly hiring targets
• Drive end-to-end recruitment for FSE and other business-critical roles
• Monitor team performance, productivity, and conversion ratios
• Ensure adherence to recruitment processes, compliance, and documentation standards
• Conduct regular reviews, coaching, and training sessions for team members and Sales Officers.
• Deliver induction and onboarding training for FSEs/Sales Officers
• Collaborate with business stakeholders (Sales Leaders, HR, etc.) for manpower planning
• Track and improve key metrics such as TAT, cost per hire, and offer-to-join ratio
• Ensure high-quality candidate experience and onboarding readiness
• Onboard and manage recruitment vendor/agency relationships
• Maintain and update recruitment trackers, dashboards, and reports

Key Requirements:

• Graduate/Postgraduate in any discipline
• 3–6 years of experience in recruitment, with at least 2 years in a team handling role
• Experience in bulk hiring (preferably sales/frontline roles)
• Strong leadership, communication, and stakeholder management skills
• Data-driven approach with strong analytical abilities
• Proficiency in MS Excel and recruitment tools/ATS

Key Skills:

• Team Management & Leadership
• Stakeholder Management
• Recruitment Strategy & Execution
• Performance Management
• Data Analysis & Reporting
• Problem Solving
• Training & Development

KPIs / Success Metrics:

• Hiring target achievement (%)
• Time to hire (TAT)
• Offer-to-joining ratio
• Cost per hire
• Team productivity and performance
• Quality of hires and retention

What We Offer:

• Fast-paced, high-growth work environment
• Opportunity to lead and scale recruitment operations
• Performance-driven culture with growth opportunities

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