Recovery Officer- Lucknow

Muthoot Fincorp Ltd.; Lucknow; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Muthoot Fincorp Ltd. invites applications for an Area Recovery Manager to lead secured and unsecured lending collections in Lucknow. You will drive delinquency reduction, pursue early resolutions with normalization, and monitor portfolios daily while engaging borrowers through calls and field visits.

You will also build and train the collections team to meet business targets. The role requires strong interpersonal and communication skills, willingness to travel, and proven ability to work under

Competenze

• 3+ years of collection experience with at least 2 years in managing on-roll team members.
• Excellent interpersonal and verbal communication skills.

Mansioni

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on a daily basis.
• Engage delinquent borrowers via phone calls and field collections.

Conoscenze

Positive attitude

Integrity

Customer handling

Interpersonal skills

Verbal communication

Target orientation

Descrizione del lavoro

Area Recovery Manager - Secured & Unsecured Lending Business

Reporting to - Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection

Skills and Exposure

• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years' experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.