Recovery Manager-BL

Darwinbox Digital Solutions Pvt. Ltd.; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Clix Capital Services Private Limited is seeking a Recovery Manager - PHY to lead recovery operations for overdue portfolios in Bengaluru. The role focuses on strategizing recovery plans, coordinating with field teams, and ensuring regulatory compliance.

You will drive in-house and outsourced collections, manage agency relationships, monitor performance through MIS, and work with legal to recover losses.

Responsibilities

• Strategy and implementation of recovery plans; manage delinquent accounts; ensure regulatory compliance.
• Work with field recovery, legal teams, and senior management to minimize risk and improve recovery.
• Develop and execute recovery strategies for overdue loans aligned to business goals.
• Manage in-house and outsourced collection setups; agency management and team supervision.
• Ensure collection and recovery for identified accounts; monitor processes to boost efficiency.
• Execute MIS-based plans for cases and portfolio metrics; plan collections using flows and bucketing.
• Follow up with customers for settlements and payments.
• Coordinate with legal to restructure assets or recover losses through intervention.

Job description

Group Company: Clix Capital Services Private Limited

Designation: Recovery Manager - PHY

Office Location:

Primary Responsibilities:The role involves strategizing and implementing recovery plans, managing delinquent accounts, and ensuring compliance with regulatory guidelines. The individual will work closely with field recovery teams, legal teams, and senior management to minimize financial risk and optimize recovery performance.

Develop and execute recovery strategies for overdue loans, ensuring alignment with business goals.

Handled inhouse and outsourced collection setup including agency management handling and managing team.

Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections.

Execute plans as per the MIS reports on number of cases current portfolio size security deposition etc. of critical cases and strategize collections and recovery based on forward flow backward flow resolution bucketing etc.

Regular follow up with customers for settlement and collection payment.

Undertake necessary actions in coordination with the legal department for cases that need to be restructured of asset and for the loss cases that can be recovered through legal intervention.