Receptionist

Drlogy; Nagpur District; On-site; INR 167,000 - 246,000; Full time

Job summary

Nelson Hospital in Nagpur is seeking a Receptionist to manage the front desk, welcome patients and visitors, and coordinate appointments at our Dhantoli location. The role involves handling inquiries, guiding patients through procedures, and supporting billing when required.

The ideal candidate will have 0–1 year of experience, be comfortable working from the office, and uphold professional service standards in a busy healthcare environment.

Qualifications

• Experience: 0–1 years preferred.
• Education: Any Graduate.
• Strong front desk and visitor management skills.
• Excellent communication and customer service.

Responsibilities

• Greet patients, visitors, and guests professionally.
• Manage appointment scheduling and patient registrations.
• Handle incoming calls, emails, and inquiries.
• Maintain accurate patient and visitor records.
• Guide patients regarding hospital services and procedures.
• Coordinate with departments for appointments and consultations.
• Assist with admission and discharge-related information.
• Manage front desk documentation and reports.
• Handle visitor management and waiting-area coordination.
• Address customer concerns and elevate issues appropriately.
• Ensure confidentiality of patient information.
• Maintain professional front-office appearance and service standards.
• Assist in billing and payment coordination when required.
• Monitor appointment schedules and patient flow.
• Maintain office supplies and reception records.

Skills

Front Desk Management

Visitor Coordination

Education

Any Graduate

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

As per experience & skills

Experience: 0 - 1 Years Experience

Education: Any Graduate

All Gender

Vacancy: 1

Last Date to Apply: 08, March 2027

Job Role

Work Location: Dhantoli, Dhantoli, Nagpur - 440012

Work Mode: Work From Office

Department: Front Office

Role: Receptionist

Employment type: Full time

Key Skills

Front Desk Management

Visitor Coordination

Preference Languages

Any Language

Job Story

Job Description

The Receptionist is responsible for welcoming patients and visitors, managing appointments, handling inquiries, and ensuring efficient front-desk operations while providing excellent customer service.

Roles and Responsibilities:

• Greet patients, visitors, and guests professionally.
• Manage appointment scheduling and patient registrations.
• Handle incoming calls, emails, and inquiries.
• Maintain accurate patient and visitor records.
• Guide patients regarding hospital services and procedures.
• Coordinate with departments for appointments and consultations.
• Assist with admission and discharge-related information.
• Manage front desk documentation and reports.
• Handle visitor management and waiting-area coordination.
• Address customer concerns and elevate issues appropriately.
• Ensure confidentiality of patient information.
• Maintain professional front-office appearance and service standards.
• Assist in billing and payment coordination when required.
• Monitor appointment schedules and patient flow.
• Maintain office supplies and reception records.
• Follow organizational policies and SOPs.
• Assist during emergency situations when required.
• Prepare daily registration and visitor reports.
• Perform additional duties assigned by the Front Office Manager.

Nelson Hospital is one of Central India's leading super-specialty healthcare institutions, committed to delivering world-class medical care with compassion, innovation, and excellence. With more than 15 years of healthcare excellence, the hospital has evolved from a dedicated mother and child care center into a comprehensive multi-specialty healthcare network serving patients across Nagpur and the Vidarbha region.

Established under SMD Hospitals Private Limited, Nelson Hospital has earned the trust of thousands of families through its patient-centric approach, highly experienced doctors, and state-of-the-art medical infrastructure. Today, the hospital is recognized for providing advanced healthcare services across multiple specialties while maintaining the highest standards of quality and safety.

Our Vision

To evolve as a benchmark in quality healthcare available for one and all, setting new standards in medical excellence and patient care.

Our Mission

To pursue excellence in providing the best healthcare services by continuously setting higher standards and striving to achieve them through innovation, expertise, and compassionate care.

Over the years, Nelson Hospital has transformed into a trusted healthcare destination with:

• More than 15 years of healthcare excellence
• 300+ healthcare professionals and support staff
• 5,000+ complex procedures
• 1,000+ cardiac surgeries

These achievements reflect the hospital's commitment to delivering quality healthcare and improving patient outcomes.

Centers of Excellence

Nelson Hospital provides comprehensive healthcare services across numerous specialties, including:

• Cardiology and Cardiac Surgery
• Neurology and Neurosurgery
• Pediatrics and Neonatology
• Obstetrics and Gynecology
• Orthopedics and Joint Replacement
• Ophthalmology
• General Medicine and Critical Care
• Urosurgery
• Oncology and Oncosurgery
• Plastic Surgery and Cosmetology
• ENT and Cochlear Implant Surgery
• Physiotherapy and Rehabilitation
• Day Care Surgery

Supported by multidisciplinary teams and advanced technologies, the hospital delivers evidence-based and personalized treatment to every patient.

Advanced Healthcare Infrastructure

Nelson Hospital is equipped with world-class facilities and modern technology, including:

• 50-bed Intensive Care Complex
• Specialized NICU, PICU, Adult ICU, and CICU Units
• Advanced Neurosurgery Operation Theatre
• Neuro-navigation System and Surgical Microscopes
• Modern Pathology and Radiology Departments
• Emergency and Ambulance Services
• State-of-the-art Operation Theatres
• Premium Patient Rooms and General Wards

These facilities ensure timely diagnosis, advanced treatment, and superior patient care.

Our Hospitals

Nelson Healthcare Network includes:

• Nelson Hospital, Dhantoli, Nagpur
• Nelson Central Brain & Spine Hospital
• Nelson Luxe Mother & Child Care Hospital

Together, these facilities provide specialized and super-specialty healthcare services under one trusted brand.

Why Choose Nelson Hospital?

• More than 15 years of healthcare excellence
• 100+ experienced doctors and specialists
• Advanced super-specialty services
• State-of-the-art infrastructure and technology
• Specialized mother and child care services
• Comprehensive neuro and cardiac care
• 24×7 emergency and critical care support
• NABH-certified quality standards
• Patient-centric and compassionate approach

Our Commitment

At Nelson Hospital, we believe healthcare is about restoring hope, preserving life, and building healthier communities. Through innovation, clinical excellence, and compassionate service, we remain committed to providing exceptional healthcare and setting new benchmarks in medical care.