RA-AL-Sales Manager-Used Car Loans

Hdfc Bank; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HDFC Bank Limited is seeking a Sales Manager for Used Car Loans to achieve regional targets across all channels, including open market, branches, and alternate channels. The role involves leading off-roll sales teams, maintaining dealer partnerships, and driving regional sales strategies to increase market share.

The candidate should manage cross-sell opportunities, meet PSL requirements, ensure service quality, portfolio health, and customer retention across Pan India operations.

Qualifications

• Graduation / Post-Graduation required.
• 0-5 years of experience; banking exposure preferred.
• Strong sales and influencing skills; knowledge of banking products and processes; planning and organizing abilities.

Responsibilities

• Achieve targeted Used Car Loan business volume across all channels.
• Manage sourcing via Open Market, Branch, and Alternate channels.
• Lead and drive performance of off-roll sales teams.
• Maintain relationships with dealers, DSAs, and partners.
• Execute regional sales strategy and improve market share.
• Drive cross-sell and PSL compliance.
• Ensure customer service, portfolio quality, and retention.

Skills

Sales and Influencing Skills

Banking Product & Process Knowledge

Planning and Organizing Skills

Communication

Knowledge of Competition & Current Trs

Education

Graduation / Post-Graduation

Job description

Job Title:

Sales Manager - Used Car Loans

Job Details:

Business Unit: Retail Assets - Auto Loans

Team: Sales Team

Reports to: Regional Sales Manager

Location: Pan India

Job Function: Sales

Role Type: Individual Contributor

Travel Required: Moderate/Not required

Job Band Range: E1-E4

JD Created/Updated: 02-6-2026

Job Purpose:

Achieve Used Car Loan business targets across all channels.

Manage sourcing via Open Market, Branch, and Alternate channels.

Lead and drive performance of off-roll sales teams.

Maintain strong relationships with dealers, DSAs, and partners.

Execute regional sales strategy and improve market share.

Drive cross-sell and meet PSL requirements.

Ensure customer service, portfolio quality, and retention.

Job Responsibilities:

Business Numbers: Achieve targeted business volume at given WIRR; meet individual targets for all verticals.

Distribution: Achieve business growth and cost advantage from new geographies; maintain agreed market share; increase width and depth of distribution; increase sourcing channels and business share from existing ones.

Digital Penetration: Channelize major sourcing through digital modes (XCL, CNC, J5, Rewards).

PDDs: Ensure nil PDDs outstanding within 90 days of disbursement.

TAT/FTNR: Ensure files login with required documents to reduce FTNR and disburse within TAT.

Third-party Income: Achieve targeted Insurance revenue, FD, CASA, and CC sourcing Month on Month.

Relationship: Timely visits and healthy relationships with DSA/DDSA/Branches, VRM, and Regional OEM offices.

Inventory: Cover inventory at major dealerships; ensure timely repayments within tranche period and minimum 20% retail conversions from dealerships using inventory limits.

Collections: Monthly review with collections to control cheque bouncing, early delinquency, and overall portfolio.

Productivity: Maintain BDR benchmark productivity of the region.

Educational Qualifications:

Graduation / Post-Graduation

Key Skills:

• Sales and Influencing Skills


• Banking Product & Process Knowledge


• Planning and Organizing Skills


• Communication


• Knowledge of Competition & Current trends in financial Industry

Experience Required:

Minimum 0-5 years experience

Exposure to banking preferable

Major Stakeholders:

• Customers


• Branch Banking Team


• Credit / Operations/ RIC / Collections


• Product Team


• Insurance

Required Skills

Refer to the Job Description