Style Associate - HSR Layout - Bangalore

kushals.com; Bengaluru; On-site; INR 167,000 - 290,000; Full time

Job summary

Kushals.com is seeking a Style Associate in Bengaluru to be the face of the brand, delivering exceptional customer experiences and assisting in driving sales while ensuring smooth store operations. You will focus on customer needs, product knowledge, and maintaining store presentation.

The role requires flexibility for varied shifts, strong communication, and a positive, proactive attitude. Training will cover store processes, merchandising, and customer service excellence.

Qualifications

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts (including)

Responsibilities

• Understand customer needs and preferences to recommend.
• Address customer queries effectively and escalating complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.
• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.
• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.
• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Skills

Communication skills

Interpersonal skills

Quick learner

Positive attitude

Grooming standards

Flexible shifts

Education

Graduate / HSC / SSC with 2 years retail experience

Job description

• Country India

Job Description

Job Title : Style Associate

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend
• Address customer queries effectively and escalating complex issues when required.
• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including