Quick Commerce Marketplace Manager

Neuraleap Group; Kolkata District; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Neuraleap Group in Kolkata, India is seeking a hands-on Quick Commerce Marketplace Manager to own and scale brand performance on Blinkit, Zepto and Swiggy Instamart.

The role covers backend platform operations, catalog, pricing, promotions, visibility and advertising, with a focus on growing revenue while maintaining profitability. You will troubleshoot issues, optimize campaigns, and work cross-functionally to drive results.

Qualifications

• 2–5 years of hands-on experience in Quick Commerce / Marketplace Management.
• Experience managing Blinkit, Zepto, and/or Swiggy Instamart.
• Strong analytical skills and proficiency in Excel/Sheets.

Responsibilities

• Manage brand accounts across Blinkit, Zepto, and Swiggy Instamart.
• Hands-on experience with platform backend and understand the complete operational ecosystem.
• Manage and resolve catalog, pricing, inventory, visibility, and promotions issues.
• Coordinate with platform managers to resolve issues quickly.
• Identify backend bottlenecks impacting sales, visibility, or availability.
• Plan, launch, manage, and optimize advertising campaigns across Q-commerce platforms.
• Monitor ROAS, ROI, ACOS, ad spend, revenue, orders, conversion rate, CPC/CPM.
• Identify high-performing products/keywords and scale them.
• Optimize budgets based on performance and business priorities.
• Develop strategies to improve organic and paid visibility.

Skills

Marketplace management

Q-commerce platforms

Advertising campaigns

Analytics

Excel/Sheets

Stakeholder management

Ownership mindset

Tools

Blinkit backend

Zepto backend

Swiggy Instamart backend

Job description

About The Role

We are looking for a hands-on Quick Commerce Marketplace Manager who has strong experience managing and scaling brands across platforms such as Blinkit, Zepto, and Swiggy Instamart.

The ideal candidate should have an in-depth understanding of Q-commerce platforms, including backend operations, catalog management, inventory and availability, pricing, promotions, visibility, and advertising.

This is not just an execution role. We are looking for someone who can take ownership of the business, identify growth opportunities, troubleshoot platform-level issues, manage advertising efficiently, and scale revenue while maintaining healthy profitability and ROI.

Key Responsibilities

• Manage brand accounts across Blinkit, Zepto, and Swiggy Instamart.
• Have hands-on experience with platform backend and understand the complete operational ecosystem.
• Manage and resolve issues related to:
  • Product listing and catalog
  • Product mapping
  • Pricing and MRP
  • Inventory and stock availability
  • Product visibility
  • Dark store/warehouse availability
  • Product activation/deactivation
  • Attributes and content
  • Promotions and offers
  • Platform-level escalations
• Coordinate with platform/category/account managers to resolve issues quickly.
• Identify backend bottlenecks that are impacting sales, visibility, or availability.
• Ads & Performance Marketing
• Plan, launch, manage, and optimize advertising campaigns across Q-commerce platforms.
• Have hands-on experience with different ad formats and targeting options available on Blinkit, Zepto, and Instamart.
• Monitor key metrics such as ROAS, ROI, ACOS, Ad Spend, Revenue, Orders, Conversion Rate, CPC/CPM
• Identify high-performing products and keywords/categories and scale them.
• Optimize budgets based on performance and business priorities.
• Control inefficient ad spend and prevent unnecessary ROAS/ROI bleeding.
• Develop strategies to improve organic visibility along with paid visibility.
• Build and execute promotional and advertising strategies during major sales/events.
• Business Growth & Scaling
• Take ownership of the overall business performance on Q-commerce platforms.
• Identify opportunities to increase revenue, orders, assortment, and market share.
• Develop strategies to scale brands while maintaining profitability.
• Understand the relationship between availability, traffic, conversion, pricing, promotions, and advertising.
• Identify products with high demand and ensure sufficient inventory and availability.
• Build city/store-level strategies based on demand and availability.
• Scale winning products while maintaining healthy contribution margins.
• Continuously experiment with new products, keywords, campaigns, and growth levers.
• Data Analysis & Reporting
• Analyze daily, weekly, and monthly business performance.
• Identify reasons behind revenue drops, low ROI, stock-outs, declining visibility, or poor conversion.
• Create actionable performance reports and growth plans.
• Track product-level, category-level, and platform-level performance.
• Use data to make decisions around: Budget allocation, Product prioritization, Pricing, Promotions, Inventory, Advertising
• Present clear insights and action plans to internal teams and clients.
• Cross-functional Coordination
• Work closely with internal teams including operations, catalog, creative, inventory, and performance marketing.
• Coordinate with Q-commerce platform teams and account/category managers.
• Ensure platform issues are escalated and resolved within defined timelines.
• Maintain strong relationships with platform stakeholders.

Must-Have Skills & Experience

• 2–5 years of hands-on experience in Quick Commerce / Marketplace Management.
• Strong hands-on experience with Blinkit, Zepto, and/or Swiggy Instamart.
• Strong understanding of Q-commerce backend and platform operations.
• Experience handling backend/catalog/platform issues independently.
• Hands-on experience managing Q-commerce advertising campaigns.
• Strong understanding of ROAS, ROI, ACOS, conversion, CPC, revenue, and profitability.
• Proven ability to scale business while maintaining profitability.
• Strong analytical and problem-solving skills.
• Ability to identify the root cause of business/performance issues rather than only reporting them.
• Strong Excel/Google Sheets skills.
• Excellent communication and stakeholder management skills.
• Highly proactive and ownership-driven approach.

Preferred Experience

Candidates who have worked directly with brands/agencies managing multiple Q-commerce accounts will be preferred.

Experience of scaling a brand from an existing base and demonstrating measurable improvement in revenue, orders, ROI/ROAS, availability, or market presence will be a strong advantage.

Key Success Metrics

The Candidate Will Be Evaluated On

• Revenue growth
• Order/volume growth
• ROAS/ROI improvement
• Profitability
• Ad efficiency
• Product availability
• Platform issue resolution TAT
• Organic + paid visibility
• Successful launch and scaling of new products
• Overall business growth across Q-commerce platforms

Skills: revenue,commerce,advertising,platforms