QUALITY RESIDENT ENGINEER CRE M F D

FORVIA HELLA; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

HELLA India Automotive Pvt Ltd seeks a Graduate Electronics Engineer to act as the primary customer quality interface at the client facility. You will coordinate communication, analyze issues, and drive containment and corrective actions across production and supplier quality teams.

You will perform defect analysis, lead testing (leak, function, electrical performance), and report status of actions while supporting new product launches at customer sites.

Qualifications

• Graduate in Electronics (BE/Btech) is required.
• Experience in automotive industry is preferred.

Responsibilities

• Acts as interface to the customer at the customer facility and gives primary customer quality support specified product characteristics for products in production to achieve a maximum of customer satisfaction.
• Analyzes customer product issues on a real-time basis and performs first defects analysis. Interprets testing results. Interfaces with customer assembly, logistics and engineering personnel. Monitors and reports daily customer issues.
• Repairs and re-tests defective parts as required (leak testing, function test and electronic performance testing).
• Organizes containment and reaction measures for any suspect product at the customer location including supervision of 3rd party staff.
• Reports status of corrective actions and monitors effectiveness in the customer assembly plant.
• Collects and reports quality data; handles warranty items at HELLA site; monitors costs of returns.
• Attends customer meetings and product reviews; coordinates new or revised product launches.
• Makes rounds of the plant and inventory locations to monitor and report defects.
• Coordinates HELLA Quality Resident Workers at the customer site.
• Participates in development and quality reviews with feedback from customer/testing.
• Visits customer assembly line, supports inventory locations and reports defects.
• Sorts and reworks suspected parts as per Hella Quality instructions.

Skills

Customer communication

Quality assurance

Problem solving

Cross-functional coordination

Education

BE/BTech in Electronics

Job description

Location Dhankot - Haryana, India

Pacesetting. Passionate. Together. HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special-purpose vehicles with its Lifecycle Solutions business group. HELLA has around 36,000 employees at more than 125 locations worldwide and generated consolidated sales of € 6.3 billion in the fiscal year 2021/2022.

YOUR TASKS

Job Objective

• Acts as interface to the customer at the customer facility and gives primary customer quality support.


• Coordinate communication concerning product issues at customer plant. Moves about the production facility, interfacing with the assembly line and the customer supplier quality organization.

Duties And Responsibilities

• Acts as interface to the customer at the customer facility and gives primary customer quality support specified product characteristics for products in production to achieve a maximum of customer satisfaction.


• Analyzes customer product issues on a real-time basis and performs first defects analysis. Interprets testing results. Interfaces on a timely basis with the customer assembly, logistics and engineering personnel. Monitors and reports daily customer issues.


• Repairs and re-tests (leak testing, function test and electronic performance testing) defective parts as and when required.


• Responsible for organizing the containment and reaction measures for any suspect product at the customer location including supervision of 3rd party staff.


• Reports status of corrective actions and monitors effectiveness in the customer assembly plant.


• Responsible for collecting and reporting of quality data.


• Responsible for warranty items returned to Hella Production site.


• Monitors and administers costs associated with customer plant returns.


• Attends customer meetings and product reviews on a regular basis.


• Acts as site coordinator for any new or revised product launches.


• Makes a circuit of the assembly plant and inventory locations on a daily basis to monitor and report defects.


• Coordinates the HELLA Quality Resident Workers at the customer site.


• Actively participate in development and quality reviews, including feedback from customer / system testing.


• Visit customer assembly line, support inventory locations - warehouse and report defects.


• Able to sort and rework suspected parts, according work instruction received from Hella Quality Customer Management.

Your Qualifications

• Graduate in Electronics (BE/Btech)


• Experience in Automotive Industry with Min 4 to Max 8 years

Take the opportunity to reveal your potential within a global company that offers you the best possible conditions for progressing in your career.

HELLA India Automotive Pvt Ltd.