Quality Manager

Drlogy Technologies Pvt. Ltd.; Raipur; On-site; INR 650,000 - 1,200,000; Full time

Job summary

Shree Medishine Hospital in Raipur, Chhattisgarh, seeks a Quality Manager to develop and oversee the hospital's quality management framework, drive NABH readiness, and coordinate internal audits across departments.

You will monitor patient safety metrics, lead improvement projects, and ensure compliance with regulatory standards while maintaining quality records and organizing training sessions for staff.

Qualifications

• 1–3 years of relevant hospital quality experience.
• Graduate or post-graduate in Hospital Administration or Healthcare Quality (NABH).

Responsibilities

• Develop, implement, and maintain the hospital's quality management system.
• Coordinate NABH and other applicable accreditation standards.
• Prepare, review, and update hospital policies, procedures, manuals, and SOPs.
• Conduct internal quality audits across clinical and non-clinical departments.
• Monitor quality indicators, patient safety metrics, and departmental performance.
• Coordinate quality improvement projects to improve patient care and operations.
• Identify process gaps and initiate corrective actions.
• Conduct root cause analysis of incidents and patient safety concerns.
• Prepare periodic quality performance reports for hospital management.
• Organize staff training on quality standards, patient safety, and process compliance.
• Facilitate quality committee meetings and follow up on actions.

Skills

NABH Documentation

quality audits

data analysis & MIS

Team management

Education

Graduate

Post-graduate in Hospital Administration or Healthcare Quality (NABH)

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• Graduate
• Post-graduate in Hospital Administration or Healthcare Quality (NABH)

All Gender

Vacancy

1

Last Date to Apply

23, April 2027

Job Role

Work Location

Omega Medishine Hospital, New Rajendra Nagar, Amlidih, Raipur

Work Mode

Work From Office

Department

Quality

Role

Quality

Employment type

• Full time

Key Skills

• NABH Documentation
• quality audits
• data analysis & MIS
• Team management

Preference Languages

Any Language

Job Description

The Quality Manager is responsible for developing, implementing, and monitoring quality management systems to improve patient safety, clinical outcomes, and operational efficiency within the hospital. The involves coordinating accreditation activities, conducting internal audits, monitoring quality indicators, managing documentation, investigating incidents, and implementing corrective and preventive actions. The Quality Manager collaborates with clinical and administrative departments to ensure compliance with healthcare standards, regulatory requirements, and organizational quality objectives.

• Develop, implement, and maintain the hospitals quality management system.
• Coordinate implementation of applicable healthcare accreditation standards, such as NABH, where relevant.
• Prepare, review, and update hospital policies, procedures, manuals, and standard operating procedures.
• Conduct internal quality audits across clinical and non-clinical departments.
• Monitor quality indicators, patient safety metrics, and departmental performance.
• Coordinate quality improvement projects to improve patient care and operational processes.
• Identify process gaps, non-conformities, and areas requiring corrective action.
• Conduct root cause analysis of incidents, errors, and patient safety concerns.
• Develop and monitor corrective and preventive action plans.
• Coordinate accreditation assessments, inspections, and external audits.
• Ensure proper maintenance of quality records and compliance documentation.
• Organize staff training on quality standards, patient safety, and process compliance.
• Facilitate quality committee meetings and follow up on assigned action items.
• Review patient feedback, complaints, and service quality concerns.
• Coordinate with infection control, risk management, and clinical governance teams.
• Monitor compliance with hospital protocols and applicable regulatory requirements.
• Review audit findings and verify the effectiveness of implemented corrective actions.
• Prepare periodic quality performance reports for hospital management.
• Support clinical audits, mortality reviews, and other quality assessment activities as applicable.
• Promote continuous improvement and a culture of patient safety across departments.
• Communicate changes in quality standards and procedures to relevant teams.
• Ensure timely closure of audit observations and non-compliance findings.
• Maintain confidentiality of patient information and quality-related records.
• Support management in developing quality objectives and performance improvement plans.
• Perform other quality-related duties assigned by hospital management.

Shree Medishine Hospital is a leading multi-speciality healthcare institution located in Raipur, Chhattisgarh, dedicated to delivering high-quality, affordable, and patient-centric healthcare services. The hospital combines advanced medical technology with experienced healthcare professionals to provide comprehensive treatment across multiple specialties under one roof.

Established with the vision of making modern healthcare accessible to the community, Shree Medishine Hospital focuses on clinical excellence, compassionate care, and patient safety. The hospital is committed to providing personalized treatment plans and ensuring the best possible outcomes for patients through evidence-based medical practices.

Our Vision

To become a trusted center of excellence in healthcare by delivering advanced medical services with compassion, integrity, and innovation.

Our Mission

• To provide quality and affordable healthcare services.
• To ensure patient-centered and compassionate care.
• To adopt advanced medical technologies and treatment methods.
• To maintain the highest standards of ethics and patient safety.
• To contribute positively to the health and well-being of the community.

Centers of Excellence

Shree Medishine Hospital offers specialized healthcare services in various disciplines, including:

• Orthopedics and Joint Replacement Surgery
• Cardiology and Cardiac Care
• Obstetrics and Gynecology
• General and Laparoscopic Surgery
• ENT (Ear, Nose and Throat)
• Critical Care and Intensive Care Services
• Emergency and Trauma Care

Advanced Healthcare Infrastructure

The hospital is equipped with modern medical facilities and advanced technologies, including:

• Robotic Arm-Assisted Surgery
• Navigation-Assisted Joint Replacement Surgery
• Modern Operation Theatres
• Intensive Care Units (ICU)
• Diagnostic and Imaging Facilities
• Pharmacy Services

Why Choose Shree Medishine Hospital?

• Experienced team of doctors and healthcare professionals
• Advanced medical technology and infrastructure
• Comprehensive multi-speciality care under one roof
• Personalized treatment and patient-focused services
• 24×7 emergency and critical care support
• Commitment to quality, safety, and excellence

Our Commitment

At Shree Medishine Hospital, we believe that healthcare is not only about treating diseases but also about improving lives through compassion, trust, and innovation. We remain committed to providing exceptional healthcare services and creating healthier communities for generations to come.