Quality Manager

Livasa Hospitals; Karnal; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Livasa Hospitals in Karnal, Haryana, seeks a quality assurance professional to implement NABH standards across departments and drive accreditation readiness.

The role includes developing and maintaining policies, conducting audits and trainings, and coordinating CAPA and statutory compliance with cross-functional teams.

Qualifications

• NABH standards implementation across departments.
• Policies, SOPs, and protocols development and upkeep.
• Regular internal audits and mock drills for accreditation readiness.

Responsibilities

• Drive incident reporting and root-cause analysis.
• Lead CAPA initiation and tracking for corrective actions.
• Conduct CME, workshops, and training on quality and patient safety.
• Monitor infection control and patient safety initiatives.
• Track quality indicators and departmental performance metrics.
• Maintain quality manuals and audit records for management review.
• Ensure statutory adherence (Biomedical Waste, Fire Safety, etc.).
• Act as nodal officer during NABH inspections and renewals.

Skills

NABH standards

Policies & SOPs

Internal audits

CAPA

Training & CME

Quality metrics

Regulatory compliance

Tools

MIS reports

Job description

• Implement and monitor NABH standards across all departments.
• Develop, update, and ensure adherence to hospital policies, SOPs, and protocols.
• Conduct internal audits, gap analysis, and mock drills for accreditation readiness.
• Drive incident reporting, root cause analysis, and corrective/preventive actions (CAPA).
• Conduct CME, workshops, and training sessions on quality, patient safety, and infection control.
• Track and analyze quality indicators, infection rates, and departmental performance metrics.
• Maintain quality manuals, audit records, and MIS reports for management review.
• Ensure statutory adherence (Biomedical Waste, AERB, PNDT, Fire Safety, etc.).
• Collaborate with medical, nursing, and support services for continuous process improvement.
• Act as the nodal officer during NABH inspections, assessments, and renewals.