Quality Coordinator

Gomabai Darbarilal Agrawal Charity Trust; Neemuch; On-site; INR 450,000 - 750,000; Full time

Job summary

Gomabai Darbarilal Agrawal Charity Trust is seeking a Quality & NABH coordinator to oversee accreditation activities and ensure compliance with NABH standards. You will conduct internal audits, monitor CAPA closure, and maintain documentation across departments.

The role requires 2+ years in NABH/Healthcare Quality, strong documentation and coordination skills, and proficiency in MS Office. You will collaborate with teams to drive continuous improvement and patient safety initiatives within the

Qualifications

• Minimum 2 years of experience in NABH/Healthcare Quality, preferably in an Eye Hospital.
• Knowledge of NABH standards, internal audits, CAPA and quality indicators.
• Good documentation, communication and coordination skills.
• Proficiency in MS Office, Excel and report preparation.

Responsibilities

• Coordinate and monitor NABH accreditation and quality compliance activities.
• Ensure implementation of NABH standards, SOPs, policies and quality indicators.
• Conduct internal audits, identify gaps and monitor CAPA closure.
• Monitor patient safety, infection control and quality improvement activities.
• Maintain NABH documentation, records, reports and audit evidence.
• Coordinate NABH/Quality Committee meetings and follow-up action points.
• Monitor patient feedback, complaints and departmental quality performance.
• Coordinate with departments for training, compliance and continuous improvement.
• Support Management during NABH assessments, audits and quality initiatives.
• Perform other duties assigned by Management related to Quality & NABH.

Skills

NABH/Healthcare Quality

Documentation

Coordination

Communication

Quality Improvement

Education

Bachelor's degree in Healthcare/Quality Management

Tools

MS Office

Excel

Job description

Key Responsibilities

• Coordinate and monitor NABH accreditation and quality compliance activities.
• Ensure implementation of NABH standards, SOPs, policies and quality indicators.
• Conduct internal audits, identify gaps and monitor CAPA closure.
• Monitor patient safety, infection control and quality improvement activities.
• Maintain NABH documentation, records, reports and audit evidence.
• Coordinate NABH/Quality Committee meetings and follow-up action points.
• Monitor patient feedback, complaints and departmental quality performance.
• Coordinate with departments for training, compliance and continuous improvement.
• Support Management during NABH assessments, audits and quality initiatives.
• Perform other duties assigned by Management related to Quality & NABH.

Preferred Candidate Profile

• Minimum 2 years of experience in NABH/Healthcare Quality, preferably in an Eye Hospital.
• Knowledge of NABH standards, internal audits, CAPA and quality indicators.
• Good documentation, communication and coordination skills.
• Proficiency in MS Office, Excel and report preparation.