Quality Manager

Rama Medicare; Baghpat; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Rama Medicare in India seeks a Quality Assurance Lead to drive NABH accreditation and ensure compliance across departments. You will develop, review and maintain SOPs, policies, protocols, manuals, and forms while coordinating internal quality audits and CAPA processes.

You will monitor Quality Indicators/KPIs, prepare periodic reports, and chair Quality Council/Committee meetings, supporting patient safety initiatives and risk management across the hospital.

Responsibilities

• Lead and coordinate NABH accreditation and compliance activities across departments.
• Ensure implementation and monitoring of NABH standards across all applicable departments.
• Develop, review and maintain SOPs, policies, protocols, manuals, forms and quality-related documents.
• Coordinate internal quality audits and department-wise compliance audits.
• Identify gaps/non-conformities and ensure timely CAPA.
• Monitor and maintain the hospital’s Quality Indicators/KPIs and prepare periodic quality reports.
• Conduct regular Quality Council/Quality Committee meetings and maintain minutes and action-taken reports.
• Coordinate patient safety initiatives, incident reporting and risk management activities.

Job description

• Lead and coordinate the hospitals NABH accreditation and compliance activities.
• Ensure implementation and monitoring of NABH standards across all applicable departments.
• Develop, review and maintain SOPs, policies, protocols, manuals, forms and quality-related documents.
• Coordinate internal quality audits and department-wise compliance audits.
• Identify gaps/non-conformities and ensure timely Corrective and Preventive Actions (CAPA).
• Monitor and maintain the hospital’s Quality Indicators/KPIs and prepare periodic quality reports.
• Conduct regular Quality Council/Quality Committee meetings and maintain minutes and action-taken reports.
• Coordinate patient safety initiatives, incident reporting and risk management activities.