QMS Analyst

ACL Digital; Chennai; On-site; INR 850,000 - 1,200,000; Full time

Job summary

ACL Digital in Chennai is seeking a QMS Process Analyst to ensure SDLC compliance and maintain ISO 9001, ISO 27001, and ISO 14001 across software development and security programs.

The role focuses on governance of SDLC/SSDLC, audits, and continual improvement, with cross-functional coordination among Delivery, Information Security, HR, Admin, and IT to align quality, security, and environmental standards.

Qualifications

• 3+ years in Quality Management or Process Governance within an IT/Software organization.
• Strong knowledge of SDLC/SSDLC and ISO 9001 framework.
• Experience with ISO 9001, ISO 27001 and ISO 14001 standards implementation.
• Hands-on ISO 9001 and/or 27001 / ITGC / ISO 14001 knowledge.
• ISO 9001 Lead Auditor or ISO 27001/ISO 14001 Internal Auditor certifications preferred.
• Excellent cross-functional coordination and documentation skills.

Responsibilities

• Audit software/hardware projects against SDLC/SSDLC frameworks.
• Track Agile/Waterfall process mapping with risks & metrics.
• Maintain and improve ISO 9001, ISO 27001 and ISO 14001 standards; support audits.
• Follow up on audit findings and maintain post-audit records.
• Create and govern SOPs, policies, and process assets.
• Coordinate with Project Delivery, Information Security, HR, Admin, and IT teams.

Skills

SDLC/SSDLC

ISO 9001

CMMI

Audit report writing

Risk & metrics analysis

Cross-functional communication

Tools

ISO 9001 Lead Auditor (Preferred)

ISO 27001 Internal Auditor

ISO 14001 Internal Auditor

Job description

The QMS Process Analyst works within the Software Engineering and Information Security to monitor and optimize software development projects. This role ensures process compliance across the Software Development Life Cycle (SDLC/SSDLC) and maintains the company’s ISO 9001 (QMS), ISO 27001 (ISMS), and ISO 14001 (EMS) management systems, incorporating CMMI best practices.

Key Responsibilities

• SDLC & Agile Process Governance:
• Audit software/ hardware development projects against SDLC/SSDLC frameworks; Track Agile/Waterfall process mapping with Risks & Metrics.
• ISO Compliance & Audits:
• Maintain, enhance and continual improve ISO 9001, ISO 27001, and ISO 14001 standards implementation; plan and execute internal audits, support external certification and customer audits.
• Audit follow up & Compliance:
• Track Audit findings, Root cause, Corrective Actions, and Post audit records keeping.
• Documentation Management:
• Act as Document Controller to create, update, and govern SOPs, policies, and process assets in compliance of ISO 9001, ISO 27001 & ISO 14001.
• Cross-Functional Coordination:
• Coordinate & Consult to Project Delivery, Information Security, HR, Admin, and IT teams in alignment of quality, Information Security and Environmental Compliance for business operations.

Required Skills, Experience & Qualifications:

• Experience: 3+ years in Quality Management or Process Governance within an IT / Software organization.
• Core Competencies: Strong knowledge of Project SDLC / SSDLC, ISO 9001 framework and CMMI process exposure.
• Hands-on Knowledge: ISO 9001 and/or 27001 (Security) / ITGC and ISO 14001 (Environment).
• Hands-on Knowledge Certifications: ISO 9001 Lead Auditor (Preferred); ISO 27001 or ISO 14001 Internal Auditor.

Skills: Strong in Quality & Security audit capability, Agile Methodology, Risk & metrics analysis, Audit Report writing, Process document writing and good in internal & cross-team communication