Quality Analyst call audit

SHARDA CONSULTANCY SERVICES; Gurugram District; On-site; INR 250,000 - 350,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES in Noida region is hiring a Quality Analyst for call audit. The role requires at least 1 year of QA experience in an international call center and the ability to travel as needed. Prior experience in managing voice process teams is mandatory, and travel industry experience is a plus.

The position is full-time with a telephonic first interview stage. Candidates should be comfortable with self-travel and commuting to the nearby Noida area.

Qualifications

• Minimum 1 year of experience as a QA in an International Call Center.
• Location: Nearby Noida
• Comfortable with self-travel.
• Experience in managing Voice Process teams is mandatory.
• Candidate must be holding working experince in travel organization

Responsibilities

• First round telephonic interview.

Skills

QA experience

Voice process

Self-travel ability

Job description

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Job Requirements

• Minimum 1 year of experience as a QA in an International Call Center
• Location: Nearby Noida
• Comfortable with self-travel

Experience in managing Voice Process teams is mandatory.

Candidate must be holding working experince in travel organization

Seniority level

• Entry level

Contract & Working Hours

Full-time

Industry

Staffing and Recruiting

Additional Information

We are hiring for quality analyst. First round telephonic.